MBP/OSX 10.6 doesn't recognise printer

[Philip Howard]

Hello, I wonder if you can suggest something?

My MBP currently doesn't recognise the printer I have (HP OfficeJet 6210, which has worked before with this computer). In fact the list of printer models under "add printer" is now empty. So it doesn't detect any printer and I can't suggest any printer for it to detect.

I tried reinstalling the "printers" part of Snow Leopard but it didn't change anything.

What would be the best thing to do?

Thanks!

 

[John Doe 57]

My MBP currently doesn't recognise the printer I have (HP OfficeJet 6210, which has worked before with this computer).

Did you update the Drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&dlc=en&cc=us&lang=en&product=421991

 

[Philip Howard]

Actually i did try that. It looked like it was going to help but at the last moment everything was the same again.

Maybe I could try a complete Snow Leopard re-install?

Thanks very much for replying!

 

[MrCheeto]

Delete all HP software and remove the printer from Print & Fax.

Delete every bit of HP software related to your printer. Just go to Finder and Command+F then type HP then Hewlett or Packard.

With the printer unplugged, go to Print & Fax. Click to highlight the white printer list and then right click and click "Reset printing system..."

Now plug the printer in. It should be recognized automatically. If not, press the + in the Print & Fax pane and add it.

 

[Philip Howard]

Thanks, you've been *extremely helpful*

Now the printer is recognised!

I tried to print a page but the printer is marked as "idle" and the document was not added to the print queue. Is there a trick for this too?

I'm very grateful!

 

[MrCheeto]

Did you Reset Printing System? If so, I can't think of anything else that could be causing this.

When I print, my printer is marked as Idle, yet begins to print after about ten-seconds. Are you sure you're selecting the right printer to print to?