MBP possible HD failure...how to proceed?

[Zmmyt]

Hi.

My MBP doesn't boot properly. It's stuck on the grey screen with the apple logo and the progress bar. After a couple minutes it shuts itself off.

I already gathered that it's failing to check the HD.

I have a backup sitting on one of my external HDs but how do I get to the stage where I can restore it?

I'm running Mavericks and have no OS discs around.

Many thanks!

 

[Macman45]

Can you run the Apple Hardware Tests to confirm that this is the HDD?

http://support.apple.com/kb/ht1509

If it is, and you still have AC or warranty, then take it to Apple for repair. Otherwise, a replacement HDD isn't that hard to install, and you have backups, so you should be good to get your data back.

 

[Zmmyt]

Can you run the Apple Hardware Tests to confirm that this is the HDD?

http://support.apple.com/kb/ht1509

If it is, and you still have AC or warranty, then take it to Apple for repair. Otherwise, a replacement HDD isn't that hard to install, and you have backups, so you should be good to get your data back.

I'm afraid I'm not able to access AHT.

 

[Macman45]

I'm afraid I'm not able to access AHT.

So the optical drive is shot too? Sounds like a job for Apple.

 

[Zmmyt]

So the optical drive is shot too? Sounds like a job for Apple.

Can't even access safe mode.

 

[Macman45]

Can't even access safe mode.

I guess you could remove the HDD and put it in a caddy or USB enclosure and copy what data you can get from it that way...If you can't access anything from CMD+ etc. then that looks like your only option I'm afraid.

 

[Zmmyt]

I guess you could remove the HDD and put it in a caddy or USB enclosure and copy what data you can get from it that way...If you can't access anything from CMD+ etc. then that looks like your only option I'm afraid.

Pressing the option key gets my to disk utility and restore and what not option...at least something.

Seems like it's software, not hardware.

 

[Macman45]

Pressing the option key gets my to disk utility and restore and what not option...at least something.

Seems like it's software, not hardware.

If you can access DU, then you have options!:
http://support.apple.com/kb/ht1782

You can repair, erase, repartition and re-install from your disks, then update as required.

 

[Zmmyt]

If you can access DU, then you have options!:
http://support.apple.com/kb/ht1782

You can repair, erase, repartition and re-install from your disks, then update as required.

https://discussions.apple.com/message/23500179#23500179

This! Will read through this thread to find a solution. Thanks for your input.