I wanted to ask some for opinions on the subject of a replacement computer.
I bought my MBP in April 2011 and I love it. Since then I have been in to the apple store 5 times to get things "fixed". I have had 8 keyboard keys fall off and they simply put now ones on. Everyone I have talked to has never had this same problem. I guess it's a lemon keyboard. Then, my most recent visit was to get my display replaced. The hinge was popping every time it was moved. Since it was under warranty they replaced it in a short 3 days time. When I got my computer back, the display hinge doesn't pop and it feels fine, but there are all sorts of gaps everywhere. The back of the lid doesn't even touch when it's closed. Needless to say I'm tired of "living" at the Apple store. I didn't pay this much to be taking it in every other week. Am I being a baby, or should I complain and try and get a new computer? If I should complain, who do I talk to? Let me know.
Thanks.
I bought my MBP in April 2011 and I love it. Since then I have been in to the apple store 5 times to get things "fixed". I have had 8 keyboard keys fall off and they simply put now ones on. Everyone I have talked to has never had this same problem. I guess it's a lemon keyboard. Then, my most recent visit was to get my display replaced. The hinge was popping every time it was moved. Since it was under warranty they replaced it in a short 3 days time. When I got my computer back, the display hinge doesn't pop and it feels fine, but there are all sorts of gaps everywhere. The back of the lid doesn't even touch when it's closed. Needless to say I'm tired of "living" at the Apple store. I didn't pay this much to be taking it in every other week. Am I being a baby, or should I complain and try and get a new computer? If I should complain, who do I talk to? Let me know.
Thanks.