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flolska

macrumors newbie
Original poster
Jul 17, 2016
3
0
One short question: My Macbook Pro Mid 2014 has the famous Bluetooth problem, so the bluetooth disappears completely. I have tried every Instruction (reset VRAM, delete bluetooth list) that i could find in the inet....nothing helped. It is really frustrating. Are they any recommendations that you could provide to me? Or shall I bring the Macbook to repair?
Thanks
Edit: Of course El Capitan with latest update is installed
A check gave this error code back: NDL001 --> There is a probably a problem with your bluetooth hardware
 
A check gave this error code back: NDL001 --> There is a probably a problem with your bluetooth hardware

From your description on the issue, I suspect there is probably a problem with your Bluetooth hardware ;)

Best take it to an Apple Store for repair.
 
Okay thanks for your quick answer. I bought the macbook from a retailer (Media Markt) in Germany. I visited them yesterday and they said, that my 1 year guarantee is over ...3 months :( ...and they cant repair the macbook and assume the costs. The only possible way is to appoint to the 2 year warranty, but in that case i have to prove that the Problem is caused by a mistake from apple....and as you can assume this is in impossible. Either way we (the servce guy and I) tried to send the macbook to apple and refer to the 1 year guarantee..maybe they will act fairly.
Do you have some additional recommendations or a idea how much a repair process will cost?
thanks
 
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