MBP-TB key stopped working

Discussion in 'MacBook Pro' started by iphoneuserinyyz, Feb 12, 2017.

  1. iphoneuserinyyz macrumors member

    Joined:
    Oct 11, 2011
    #1
    The hyphen key on my 13" MBP-TB stopped working a few days ago. Took it to the Genius Bar, and the fix is to basically swap out all the internals (described as "Top Case with Battery" on the work order)! A $600+ repair (covered under warranty) for a single key not working. Yikes!
     
  2. Naimfan macrumors 68040

    Naimfan

    Joined:
    Jan 15, 2003
    #2
    Welcome to to the oh-so-well-executed 2016 MB-TB. /s
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    I suspect the Touchbar component is a single component the cannot be repaired so the entire thing was replaced.
     
  4. iphoneuserinyyz thread starter macrumors member

    Joined:
    Oct 11, 2011
    #4
    It was one of the physical keys, not the touchbar. I (naively I guess) thought they would be able to just replace that key and I would be on my way. Instead, I had to leave my computer there for 3-5 days to get the repair done.
     
  5. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #5
    Ok, I misunderstood your post, sorry for the confusion
     

Share This Page