Lens cleaning doesn't harm the coating on the screen, now if you use Windex that will f the screen up.Do not do not use lens spray or iklear products. You will be sorry, i speak from experience. Only damp your cloth with regular water. I repeat no lens cleaner or iklear
I think the key there is *previously*. When I had an issue with my MacBook Pro where my screen had begun to delaminate in a couple of spots, I went to the Genius Bar along with the iKlear to show them how I cleaned it and with what. While they replaced the display under warranty, they did advise me to stop using iKlear to clean my screen and to only use water.
I am not saying that the iKlear is definitely what caused the issue and neither did they, but they did discourage the continued use of it. I now only use it on the aluminum outside case.
Well just because they stopped using it doesn't mean it wasn't a working solution. I certainly am no expert in this field but iKlear only uses solutions which are known to be friendly to most consumer displays. In their own words, their solution is "anti-static, alcohol and ammonia-free".
I'm not saying it's not possible that it damaged your device with the stuff, either. There are many different factors that go into it (frequency of use, pressure applied when cleaning etc, imperfect solution sample) which we have no way of really quantifying. However, given the company's (iKlear) continued sterling reputation, my own experience with the product for 5+ years on many MacBooks, among other factors, I am comfortable recommending it.
Also, any story that includes "well this is what the Genius said" doesn't suddenly make it a statement of fact. There are many inexperienced Geniuses that simply do not know what they are talking about when it comes to certain areas of expertise. And I speak from personal experience and many observed experiences on this forum, lol.
I must second this. I use iKlear on all my Apple devices (bodies and screens) with no issues at all. I like the anti-static and smear free finish which you do not get with using water - particularly hard water.
Each to their own it seems.
The fact that Apple specifically states *water only* actually does make it a statement of fact.
You claiming that it is safe to use, despite apple discontinuing the use of it themselves, discontinuing the sale of it in their stores and online and their geniuses specifically telling customers not to use it, is in NOT a statement of fact. It is a personal opinion that differs from the factual one as specified by Apple.
Statement of Fact: "To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with *water only*, then use it to clean the computer's screen."
Edit: Also do we really even know what is in it? Aside from Methyl Paraben the MSDS sheet for it lists "proprietary ingredients" (allegedly -butoxyethanol and ethanol) and silicone dioxide. Silica? Really?
Edit 2: Send me your address and I will ship you a mostly unused bottle of iKlear, if you would like it. Not trying to be a smar*ss, its a legitimate offer
If the screen can't handle iKlear, then that tells me right there that the display is a major POS part. I've been using iKlear on my matte screens ever since I got my first Mac in 2003 and I can attest to the excellent quality of the product. Apple needs to fix their Retina screens.
If the screen can't handle a cleaning product then the cleaning product is not suitable to be used with the screen You do realise that construction, composition and mostly likely the materials in Apple screens are changing over year?
Apple needs to go back to the high resolution matte screens. They're completely glare free and there's no coating to fall off. And iKlear works like a dream on matte LCD screens.