MBP Won't Boot

uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
Restarted my Mac (Late 2013 15" MBP) as it felt a little laggy. Got to the password screen for my user account as normal, but when the usual status bar starts to load the screen goes black and there is an intermittent white circular loading wheel which comes and goes and the Mac just won't start.

Any ideas, running 10.12.5
 
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uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
Doesn't seem to want to boot in safe mode either! The only difference is the white loading bar after I enter my password stays on the screen longer but doesn't progress. The black screen and white circuit wheel kick in again after about 1 minute
 

uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
It says it should say "Safe Mode" in the upper right corner of the log in screen when in safe mode.... I don't see that
 

DeltaMac

macrumors G3
Jul 30, 2003
9,536
2,304
Delaware
Yes, you should see a red "Safe mode" in the top right corner of the login screen, along with a wifi icon and the clock.
You ARE holding the shift key down when you boot, correct?

Try booting to the Recovery system - https://support.apple.com/en-us/HT201314
Do you see an Apple icon, or do you see a spinning globe as you boot? (Spinning globe indicates that you are booting to Internet recovery, booting to Apple's servers over the internet, and not booting to your internal drive at all.
You may be able to launch Disk Utility, and test your storage drive from there.
 

uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
Tried resetting the NVRAM and SMC, now when booting in safe mode (I think), the progress bar loads to about 90% then I get the black screen / white circuit again!!!
 

uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
Ok - managed to get into the recovery system using cmd-r and First Aid on main SSD shows no issues but I still get the same thing.

I don't think it will go into safe boot either. Definitely no red text when I try it
 

uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
I just got the Apple logo so it must have been local not internet boot
 

DeltaMac

macrumors G3
Jul 30, 2003
9,536
2,304
Delaware
I suspect you might have a bad keyboard, but be sure to try the other shift key (on the left), just to see if that makes a difference.

And, if you can boot to the local recovery system again, simply reinstall OS X. You won't lose any of your files or apps that you may have installed, it will just reinstall the system files. Worth a try to get you booting again.
 

uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
I don't suspect there is any issue with the keyboard, there wasn't before.

Which recovery system do I need to use, the option where it loads the last version, I think the keys you hold are different on start up
 

dianeoforegon

macrumors 6502a
Apr 26, 2011
907
137
Oregon
  • command R to reinstall the latest macOS that was installed on your Mac, without upgrading to a later version
  • option command R to upgrade to the latest macOS that is compatible with your Mac
  • shift option command R to reinstall the macOS that came with your Mac, or the version closest to it that is still available
 
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uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
Nope - still won't boot. Guess it's time to format and re-install!!
 

uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
I'm hoping it's nothing hardware related.

Can I do a format and install using the online restore progress?
 

uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
Just noticed my SSD is completely full, maybe that's the issue.

I know I had about 20GB free space before the issue started

 

SaSaSushi

macrumors 601
Aug 8, 2007
4,079
470
Takamatsu, Japan
Can I do a format and install using the online restore progress?
Yes, just erase the boot volume in Disk Utility before installing.

Don't do this, of course, if any critical data on the drive is not backed up first because obviously it will be lost forever.

It's strange that you can't boot into Safe Mode.

As for the SSD being full, if you're familiar with working from the command line, you could use Terminal (from Tools in Recovery) to try and remove some large and/or unnecessary files to free up some space and then try rebooting.

cd /Volumes/Macintosh\ HD/Users/YOUR_USERNAME

to get to your home folder, etc.
 
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uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
This isn't going well.

Formatted and going through a clean install but it's stuck here...

 

uncleiven

macrumors regular
Original poster
Nov 6, 2009
164
6
Thanks mate - hopefully I'll be ok now it's back up and working. Just need to set it all up!
 
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