MBP won't read/launch certain DVD's....advice?

macsr4all

macrumors member
Original poster
Mar 27, 2007
35
0
Calgary, Canada
I've noticed a few times that my MBP won't launch/ or load Certain movies in my DVD collection...it's very frustrating - has any one else had this problem?? What should I do about it?
 

iBookG4user

macrumors 604
Jun 27, 2006
6,596
2
Seattle, WA
It could be a bad superdrive, I'd test a DVD that the MacBook Pro isn't able to read, in another computer. If that computer is able to read it, I'd take it to the Genius Bar and ask them to replace the Superdrive.
 

macsr4all

macrumors member
Original poster
Mar 27, 2007
35
0
Calgary, Canada
It could be a bad superdrive, I'd test a DVD that the MacBook Pro isn't able to read, in another computer. If that computer is able to read it, I'd take it to the Genius Bar and ask them to replace the Superdrive.

I'll give it a try on another comp. btw what's a Genius Bar??
 

macsr4all

macrumors member
Original poster
Mar 27, 2007
35
0
Calgary, Canada
Not around where I live unfortunately...It's just weird that it's not every DVD that doesn't load. Maybe there is something with the disc. That's too bad.

Thanks for your thoughts you guys.

Doug.
I looked up some old threads to see if others have written about a similar problem. One post said they took to circuit city to replace the reader. Maybe I'll take it to them and see what they have to say.

Before I do any of that though, I'll be sure to try the disc in other dvd readers
 

iBookG4user

macrumors 604
Jun 27, 2006
6,596
2
Seattle, WA
Not around where I live unfortunately...It's just weird that it's not every DVD that doesn't load. Maybe there is something with the disc. That's too bad.

Thanks for your thoughts you guys.

Doug.
Do you have any Apple Authorized Service Providers near you? You could take it to one of them to see if they will replace the Superdrive. Where did you buy it from?
 

Kamera RAWr

macrumors 65816
May 15, 2007
1,022
0
Sitting on a rig somewhere
Have you tried it again after restarting? After I recieved my 17" SR MBP, instead of transferring Aperture from my old 15" MBP, I decided to do a fresh install from the disk. For some reason my new MBP would not read the install DVD at all, I put it in my 15" and showed up fine, put it back in the 17" and nothing again... I decided to wait until morning and call Apple tech support and they had no idea why this would be happening.. Funny thing, after I hung up with Apple I inserted the Aperture install DVD again and it read just fine... I didn't do anything, except let it sit over night... strange, I know. :confused:

Edit: BTW, it was reading all other DVDs previous to me inserting the Aperture install disk.
 

macsr4all

macrumors member
Original poster
Mar 27, 2007
35
0
Calgary, Canada
Have you tried it again after restarting? After I recieved my 17" SR MBP, instead of transferring Aperture from my old 15" MBP, I decided to do a fresh install from the disk. For some reason my new MBP would not read the install DVD at all, I put it in my 15" and showed up fine, put it back in the 17" and nothing again... I decided to wait until morning and call Apple tech support and they had no idea why this would be happening.. Funny thing, after I hung up with Apple I inserted the Aperture install DVD again and it read just fine... I didn't do anything, except let it sit over night... strange, I know. :confused:

Edit: BTW, it was reading all other DVDs previous to me inserting the Aperture install disk.
hmmm...that's strange
 

macsr4all

macrumors member
Original poster
Mar 27, 2007
35
0
Calgary, Canada
Do you have any Apple Authorized Service Providers near you? You could take it to one of them to see if they will replace the Superdrive. Where did you buy it from?
I could take a look around. I bought it right from apple.ca but I know of a lot of retail shops that sell mac...I'll take it to one of them.