MBPR Trackpad Primary click not working properly

Discussion in 'MacBook Pro' started by Aneef, Jul 23, 2015.

  1. Aneef macrumors regular

    Aneef

    Joined:
    Jun 4, 2015
    Location:
    Lahore, Pakistan
    #1
    Hello guys,
    I own a 15" MBPR mid 2014 that has a multi-touch trackpad. My trackpad worked fine since the last 3 months but it has started creating a problem. I use both, the soft touch on the trackpad as well as the physical trackpad primary click button for primary clicking. Now the problem is that the physical trackpad primary click button isn't behaving the way it is expected to be. When I press the primary button with normal force in the RED area as shown in the picture, the clicking doesn't occur. Whereas the primary clicking in the BLUE range and the secondary click in the GREEN range works perfectly. I also noted that there used to be a firm clicking sound whenever I physically pressed the trackpad buttons but now there is no clicking sound in the RED region, while the BLUE and GREEN regions work fine in terms of functionality and physical inspection.

    After restarting my laptop several times and disabling the Better Touch Tool app, I also found out that if I press the RED region with certain amount of force (which is greater than I previously used to apply when the trackpad used to work fine), the clicking occurs - but not with normal force.

    Please tell me what should I do to bring it back to the original condition as this is really frustrating for me because I miss a lot of clickings before I am finally able to click correctly. I started running Apple Diagnostic Tool but it doesn't gave me any problem. And I don't use any bluetooth or external mouse. Any help would be appreciated.
     

    Attached Files:

  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    There is probably something tiny stuck in the hinge of the trackpad somewhere it will hopefully work itself free at some point, as this is a tough thing to try and clean out!!!
     
  3. Aneef thread starter macrumors regular

    Aneef

    Joined:
    Jun 4, 2015
    Location:
    Lahore, Pakistan
    #3
    Should I take my macbook to Apple Authorised Service Centre?
     
  4. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #4
    That's entirely up to you, but I can't really think of anything else you can do. It sounds mechanical, which is why diagnostics find nothing wrong.

    If you have applecare get apple to take a look (or if it's less than a year old).
     
  5. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #5
    The trackpad is hinged, something might've gotten stuck in there. No amount of software tweaking will fix a hardware problem :p.

    If it bothers you so much I'd take it in.
     

Share This Page