MBPR Trackpad

Discussion in 'MacBook Pro' started by cwhite02, Sep 26, 2012.

  1. cwhite02 macrumors newbie

    Joined:
    Jun 27, 2012
    #1
    Hi,

    Anyone had any issues with the trackpad? On mine it doesnt click down properly now, it seems worse on the right hand side. It's as if a switch which is activated when you press down has gone very soft.

    I guess I should just take it back to apple. Does anyone know what they will do? I don't want to be without my machines, would they do a straight swap out?

    Cheers
    Chris
     
  2. boto macrumors 6502

    boto

    Joined:
    Jun 4, 2012
    #2
    If you are within the 14 days return period you will be given the option to exchange it, otherwise a repair for the entire bottom unibody will be replaced. Also, note that your new unibody might come with some dings, scratches, chips, and etc so make sure you inspect it before you leave to prevent them from stating that the user caused it. I wouldn't accept anything but perfect since cosmetic damages wasn't what you paid for.
     
  3. cwhite02 thread starter macrumors newbie

    Joined:
    Jun 27, 2012
    #3
    Ok thanks. Will have to take a trip down to apple. Gutted to lose my laptop for a while tho!!
     

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