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greenmymac

macrumors 6502a
Original poster
Oct 25, 2007
731
0
Tulsa, Ok
Everytime I sync my iPhone 3G in iTunes an error window pops up saying MDCrashReportTool closed unexpectedly. What is that and why does it keep crashing?
 
Are you running Little Snitch too? That's when I get it.... :mad:

I am not running Little Snitch. MDCrashReportTool just crashes everytime I sync. With my old phone I told it not to send crash reports (from the iPhone) to Apple. This time I allowed it. I guess that is why I never saw this before. I'm going to have to search for a way to change my answer so it stops trying to get crash reports from the phone.
 
Everytime I sync my iPhone 3G in iTunes an error window pops up saying MDCrashReportTool closed unexpectedly. What is that and why does it keep crashing?

I made this stop by using iTunes to Restore the iPhone. Takes a long time (like, half an hour), but it does restore all your settings as well as the software. I suspect this will only be a temporary fix, though.

There are reports that you can make this stop by removing or renaming MDCrashReportTool. On OS X, it's at
/System/Library/PrivateFrameworks/MobileDevice.framework/Resources/AppleMobileDeviceHelper.app/Contents/Resources/MDCrashReportTool

On windows, see http://discussions.apple.com/thread.jspa?threadID=1376735&tstart=0

These strike me as hazardous, as updaters might not like your messing about where you're not welcome.

What I think I've learned from all this: Looks like
1. when an app crashes in the iPhone (I've had several), something is recorded there
2. next sync, the crash record is uploaded to the host (Mac or PC)
3. if you chose to do so during installation, this is sent to Apple for their bug-fixing pleasure
4. this would be handled by this MDCrashReportTool thing
5. but there's a bug in that

Resetting the iPhone, I suspect, cleared the record of old crashes, but the next time I have an app crash, it'll start all over again.
 
i have it too.... it started happening after i upgraded someone else phone to 2.0 on my omputer. I have a new 3G and upgraded an 2g iphone. with my own phone i allowed to send crash data to apple, with her phone i didn't... i suppose that is what ****s up the system... anyone found out how to disconnect from that tool all together?
 
anyone found out how to disconnect from that tool all together?



Can't help you there, but I can say that the procedure I described, restoring the iPhone, seems to be better than I expected: I've had many iPhone-side app crashes since, but no more sync failures. It looks rather as if it's a permanent fix.
 
I have the same problem as well. Been experiencing it for almost 2 weeks now.

Can anyone else confirm that restoring the iPhone through iTunes is a permanent fix?

I don't want to rename the MDCrashReportTool just to make it stop, I still want to report crashes to Apple we can improve our quality of life as iPhoners :D
 
Yeah I ended up fixing the problem by restoring. everything went well and the problem is gone.

it was quite easy since the phone is backed up on your computer anyway. i just had to put my music back on there because that is manually synced.
 
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