MDCrashReportTool Crash???

Discussion in 'Mac Apps and Mac App Store' started by greenmymac, Jul 13, 2008.

  1. greenmymac macrumors 6502a

    greenmymac

    Joined:
    Oct 25, 2007
    Location:
    Tulsa, Ok
    #1
    Everytime I sync my iPhone 3G in iTunes an error window pops up saying MDCrashReportTool closed unexpectedly. What is that and why does it keep crashing?
     
  2. greenmymac thread starter macrumors 6502a

    greenmymac

    Joined:
    Oct 25, 2007
    Location:
    Tulsa, Ok
  3. godspropy macrumors newbie

    Joined:
    Jan 9, 2007
    #3
    Well, I'm seeing the same thing. I haven't had a chance to look into it yet.
     
  4. greenmymac thread starter macrumors 6502a

    greenmymac

    Joined:
    Oct 25, 2007
    Location:
    Tulsa, Ok
    #4
    im glad im not the only one and it happens everytime I sync my phone... so every time I click report hopefully apple gets the memo
     
  5. sariss macrumors newbie

    Joined:
    Jul 15, 2008
    Location:
    Melbourne, Aus
    #5
    Little Snitch?

    Are you running Little Snitch too? That's when I get it.... :mad:
     
  6. godspropy macrumors newbie

    Joined:
    Jan 9, 2007
    #6
    I am not running Little Snitch. MDCrashReportTool just crashes everytime I sync. With my old phone I told it not to send crash reports (from the iPhone) to Apple. This time I allowed it. I guess that is why I never saw this before. I'm going to have to search for a way to change my answer so it stops trying to get crash reports from the phone.
     
  7. akac macrumors 6502

    akac

    Joined:
    Aug 17, 2003
    Location:
    Colorado
  8. jackr macrumors newbie

    jackr

    Joined:
    Jul 22, 2008
    #8
    I made this stop by using iTunes to Restore the iPhone. Takes a long time (like, half an hour), but it does restore all your settings as well as the software. I suspect this will only be a temporary fix, though.

    There are reports that you can make this stop by removing or renaming MDCrashReportTool. On OS X, it's at
    /System/Library/PrivateFrameworks/MobileDevice.framework/Resources/AppleMobileDeviceHelper.app/Contents/Resources/MDCrashReportTool

    On windows, see http://discussions.apple.com/thread.jspa?threadID=1376735&tstart=0

    These strike me as hazardous, as updaters might not like your messing about where you're not welcome.

    What I think I've learned from all this: Looks like
    1. when an app crashes in the iPhone (I've had several), something is recorded there
    2. next sync, the crash record is uploaded to the host (Mac or PC)
    3. if you chose to do so during installation, this is sent to Apple for their bug-fixing pleasure
    4. this would be handled by this MDCrashReportTool thing
    5. but there's a bug in that

    Resetting the iPhone, I suspect, cleared the record of old crashes, but the next time I have an app crash, it'll start all over again.
     
  9. yocko macrumors member

    Joined:
    Feb 12, 2008
    #9
    i have it too.... it started happening after i upgraded someone else phone to 2.0 on my omputer. I have a new 3G and upgraded an 2g iphone. with my own phone i allowed to send crash data to apple, with her phone i didn't... i suppose that is what ****s up the system... anyone found out how to disconnect from that tool all together?
     
  10. jackr macrumors newbie

    jackr

    Joined:
    Jul 22, 2008
    #10


    Can't help you there, but I can say that the procedure I described, restoring the iPhone, seems to be better than I expected: I've had many iPhone-side app crashes since, but no more sync failures. It looks rather as if it's a permanent fix.
     
  11. elbirth macrumors 65816

    Joined:
    Jan 19, 2006
    Location:
    North Carolina, US
    #11
    I've been having this crash on me for the last few days as well and it's getting incredibly annoying... has anyone found anything else out about this?
     
  12. Hooka macrumors regular

    Hooka

    Joined:
    Dec 14, 2007
    Location:
    Fort Lauderdale, FL
    #12
  13. matts1501 macrumors member

    matts1501

    Joined:
    Jul 18, 2008
    Location:
    Mpls
    #13
    I have the same problem as well. Been experiencing it for almost 2 weeks now.

    Can anyone else confirm that restoring the iPhone through iTunes is a permanent fix?

    I don't want to rename the MDCrashReportTool just to make it stop, I still want to report crashes to Apple we can improve our quality of life as iPhoners :D
     
  14. opticalserenity macrumors 6502a

    Joined:
    Apr 14, 2007
    #14
    any updates to this? Mine crashes every time.. :-(
     
  15. matts1501 macrumors member

    matts1501

    Joined:
    Jul 18, 2008
    Location:
    Mpls
    #15
    Yeah I ended up fixing the problem by restoring. everything went well and the problem is gone.

    it was quite easy since the phone is backed up on your computer anyway. i just had to put my music back on there because that is manually synced.
     
  16. sariss macrumors newbie

    Joined:
    Jul 15, 2008
    Location:
    Melbourne, Aus
    #16
    Confirming restore sorted me out too...

    As per previous post, all good here now....
     
  17. BOSS10L macrumors 6502a

    Joined:
    Jan 13, 2008
    Location:
    Upstate NY
    #17
    Thanks, glad to know I'm not the only one. I'll restore it tonight and see if that fixes it.
     

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