Menu Screen Present When Making/Receiving Calls

Discussion in 'iPhone Tips, Help and Troubleshooting' started by kecb, Jun 5, 2013.

  1. kecb macrumors newbie

    Joined:
    Jan 5, 2013
    #1
    Whenever I make/receive a call my menu screen stays open on my iPhone 4, causing my cheek to touch mute/speaker/facetime/everything in the middle of the call. It's the most frustrating thing. I've had the phone for two years and don't remember it being such a problem. I recently repaired the cracked touch screen in March myself, ordering the replacement parts online from a highly ranked seller and followed the instructions from a youtube video- again, posted from a high-ranked individual- to the T and everything else is perfectly fine with the phone, and the new screen is good-as-new. However this call issue is a serious pain. Does anyone know what the problem is?
     
  2. MrMacMack macrumors 6502a

    Joined:
    Oct 24, 2012
    #2
    Do you have a case installed blocking the sensor?
     
  3. kecb thread starter macrumors newbie

    Joined:
    Jan 5, 2013
    #3
    Not sure where the sensor is (that's my ignorance showing). I have an Otterbox case
     
  4. kecb thread starter macrumors newbie

    Joined:
    Jan 5, 2013
    #4
    Over 600 views on my question- does anyone have any advice on how to fix this?? It's at the point where I'm seriously considering selling this phone, buying one without a touch screen to use for calls and getting an iPod touch to use for my internet needs
     
  5. MrMacMack macrumors 6502a

    Joined:
    Oct 24, 2012
    #5
    Do you still have the problem after removing the case?
     

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