This issue has completely baffled me, let's see if someone can solve it. My wife's iPhone X's Message app was completely empty today. Hundreds of text threads from over the years, gone. Also gone is her ability to send a text message, both cellular and iMessage. She can enter a name/number, type the text. but pressing the send arrow does not respond. She cannot add a picture or other attachment, like animoji/giphy/sticker. All are non-responsive. She can receive a text, but it only shows in notifications, no record is shown in the Message app. She can, however, respond to someone if she force presses the notification to bring up the mini message window. Here is what I have tried to do: 1. Kill Message app and reload. 2. Hard reset iPhone. 3. Disable iMessage, reboot, enable iMessage 4. Reset settings. 5. Reset network settings. 6. Reset all settings and erase iPhone. 7. Restore via iCloud. 8. Restore via DFU iTunes. 9. Restore from earlier backup (different from previous two restores) 10. Restore and setup as new iPhone. The only thing that worked was setting up as a new iPhone, but my wife REALLY doesn't want that, because she will lose a ton of information that isn't available in iCloud. I don't understand how using an older backup when messaging was fine is any different than setting up as new. Anyone have some insight?