Messages not opening, hasn't been since Mavericks

Discussion in 'OS X Mavericks (10.9)' started by lewismayell, Nov 19, 2013.

  1. lewismayell macrumors 6502a

    Joined:
    Mar 24, 2013
    Location:
    South West England
    #1
    Hi guys, I'm wondering if anyone can help, I haven't seen anyone else have this problem so I don't know what is going on, but whenever I open messages I just get stuck with a blank box, and this never goes away and messages never opens. So does anyone know what to do?
     

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  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    What sort of Mac are you using?

    Do a fresh Mavericks install and TM restore. Should solve most problems.
     
  3. lewismayell thread starter macrumors 6502a

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    #3
    Retina Macbook Pro, how do I do that without ****ing things up?
     
  4. blueroom macrumors 603

    blueroom

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    #4
    What software / hardware are you using to do backups?
     
  5. lewismayell thread starter macrumors 6502a

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    #5
    I have a 1tb external drive and I backup through Time Machine, it's not a Time Capsule or anything though
     
  6. blueroom macrumors 603

    blueroom

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    #6
    Put anything you absolutely can't afford to lose in Dropbox (just in case) and boot from the recovery partition (Command-R). Format, reinstall and restore from the TM backup. If you're running Windows bootcamp that's a little trickier.
     
  7. lewismayell thread starter macrumors 6502a

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    #7
    Do I need to make some installable drive thing?
     
  8. blueroom macrumors 603

    blueroom

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    #8
  9. lewismayell thread starter macrumors 6502a

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    #9
    It's stable 99% of the time haha, what will happen if it disconnects? Will it pick up from where it stops when it connects again. Also do I need to wipe anything or literally like turn it on and press command r?

    ----------

    When it installs and stuff and turns back on, what is the first step to restore things? Are all my apps in my time machine backups?
     
  10. blueroom macrumors 603

    blueroom

    Joined:
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    Location:
    Toronto, Canada
    #10
    There is a USB installer for Mavericks, it doesn't work on the late 2013 MBP's but will work on yours.

    So go to the app store, download the Mavericks installer .dmg (you may already have it). The USB installer will also reinstall the recovery partition and IMO is the best way to upgrade. You will need an 8GB or larger USB flash.

    After a time machine restore everything should be as it was, sometimes Adobe software might need re-activation but that's about it.

    This should help.
    http://arstechnica.com/apple/2013/1...otable-os-x-10-9-mavericks-usb-install-drive/
     
  11. lewismayell thread starter macrumors 6502a

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    #11
    Is this instead of doing the Command+R thing?
     
  12. blueroom macrumors 603

    blueroom

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    #12
    Yes. Plus you get an installer USB flash that might come in handy.
     
  13. lewismayell thread starter macrumors 6502a

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    Mar 24, 2013
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    South West England
    #13
    Just finished everything and restored from TM but Messages still won't load, is it something in the backup? Because before I restored my stuff it opened, but now it won't
     
  14. blueroom macrumors 603

    blueroom

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    #14
    Could be a third part app block Apple's site, or your host file.
     
  15. Bruno09 macrumors 68020

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    Aug 24, 2013
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    Far from here
    #15
    Did you test Messages in another account ?

    Does it work there ?
     
  16. lewismayell thread starter macrumors 6502a

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    Mar 24, 2013
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    South West England
    #16
    What do you mean?
     
  17. adnbek macrumors 65816

    adnbek

    Joined:
    Oct 22, 2011
    Location:
    Montreal, Quebec
    #17
    Did you disable any fonts in Font Book? Some non-system fonts are needed in Messages and if disabled it won't open properly.
     

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