alright well i went to the apple store last wednesday to figure out what laptop i wanted to buy. i had my eyes set on the 2.53ghz 15" mbp with antiglare screen on it. little did i know this apple store only carried the 2.66ghz/2.8ghz 15" mbp with antiglare screen. so they said i had to order it online, ok no worries, i'll just wait a few days for them to ship it to me.
so i got home, went online the next day (saturday) and talked to TWO people (i really wanted to confirm this) on apple's online chat about the purchase. I asked if apple would still let me return the basic 15" macbook pro after 14 days after it arrives. I made it clear that i was purchasing one with a antiglare screen (the apple store by me didnt mark their antiglare screen 15" mbps as CTO... obviously since they had them in stock). Both representatives on the online chat said yes, this is fine, i can still return it after 14 days of arrival.
so finally i decide to make the decision by buying the 2.53ghz 15" macbook pro with antiglare screen. nothing else was added. afterwords i go to check my order status and it says MBP 15.4/2.53/ CTO. CTO standing for customized to order... now im really confused because it has to come from china where the CTO's are built. im thinking to myself, "their not going to let me return a CTO, wtf?". so i get online chat today and talk to another representative who tells me generally i cannot return a CTO...
of course, i have no proof that the 2 other reps said that I can return it...
it hasnt arrived yet, im debating whether or not i should cancel it before it arrives? or if thats even possible?
so i got home, went online the next day (saturday) and talked to TWO people (i really wanted to confirm this) on apple's online chat about the purchase. I asked if apple would still let me return the basic 15" macbook pro after 14 days after it arrives. I made it clear that i was purchasing one with a antiglare screen (the apple store by me didnt mark their antiglare screen 15" mbps as CTO... obviously since they had them in stock). Both representatives on the online chat said yes, this is fine, i can still return it after 14 days of arrival.
so finally i decide to make the decision by buying the 2.53ghz 15" macbook pro with antiglare screen. nothing else was added. afterwords i go to check my order status and it says MBP 15.4/2.53/ CTO. CTO standing for customized to order... now im really confused because it has to come from china where the CTO's are built. im thinking to myself, "their not going to let me return a CTO, wtf?". so i get online chat today and talk to another representative who tells me generally i cannot return a CTO...
of course, i have no proof that the 2 other reps said that I can return it...
it hasnt arrived yet, im debating whether or not i should cancel it before it arrives? or if thats even possible?