So I'm using Office 2011 and among its apps the Messenger 8.0 (Build 100825) as well. Here are two major issues I have come across: 1) Custom Emoticons - the new Messenger just won't recognize them, I mean the ones already on my HD. I installed Office 2011 alongside 2008. The Microsoft Messenger Data folder apparently remained the same for both suites, yet when I first ran Messenger 8.0 none of my custom emoticons appeared. I tried uninstalling Office 2008, but they still won't get recognized. I also tried removing the CustomEmoticons and Cache folders and placing them back, but to no avail. What can I do about it? In all previous versions of Messenger Mac you could simply drag-n-drop the CustomEmoticons folder into the Microsoft Messenger Data folder and it worked like a charm. What's wrong with v. 8.0? 2) The little red "notice" of the number of msgs received that appears on the Messenger icon now always stops at "1", no matter how many msgs I have received. For the first couple of days it actually displayed the number correctly - if I received 5 msgs, there would be a no. 5 there, if I received 3, there would be 3 etc. But as of lately, it only shows a "1" at most. I've thought about it and the only reason that comes to mind is the "receipts" I've deleted lately, which could possible have had an adverse effect on it. I wanted to remove all the remnants of Office 2008, so I went and manually deleted all the Office 2008 Receipts (the ones that said 12.2.5 etc - all but the 14.0.0 ones, which I assumed was the latest version of Office) and other files pertaining to the previous Office suite. Could it be that this in some way messed up my Messenger's msg count? (Btw, the msg count in Outlook still works fine.) I'd appreciate any help (Nadyne?). Thanks!