hello, i'm scott, i'm a new member here, and i know it's a bit rude to start off with a request for help, but something is really bugging me and i'm hoping that maybe someone on here will know how to fix it.
this problem had only started about 2 days ago. here's the problem.
i use messenger for mac (the latest version) and now, for some reason, i seem to be having trouble with it. 2 different things are happening. first, no one can see my profile picture, instead, it's just a blue mac icon (blue man) and no matter how many times i try to change it, it won't work. secondly, every time i sign out, and then sign back in again, my msn name reverts to my EMAIL address. no matter how many times i change it, it always goes back to showing my email address the next time i log in. this is doing my head in, as i have to change my msn name every time i log on msn.
any help would be MUCH appreciated.
EDIT: i am now aware that i've posted in the complete incorrect place, i apologise for this! (the shame)
this problem had only started about 2 days ago. here's the problem.
i use messenger for mac (the latest version) and now, for some reason, i seem to be having trouble with it. 2 different things are happening. first, no one can see my profile picture, instead, it's just a blue mac icon (blue man) and no matter how many times i try to change it, it won't work. secondly, every time i sign out, and then sign back in again, my msn name reverts to my EMAIL address. no matter how many times i change it, it always goes back to showing my email address the next time i log in. this is doing my head in, as i have to change my msn name every time i log on msn.
any help would be MUCH appreciated.
EDIT: i am now aware that i've posted in the complete incorrect place, i apologise for this! (the shame)