Messenger for Mac troubleshoot....

[MrRoyksopp]

Hello.
- Here, a few days ago, my messenger started to do some pretty stupid things. A morning when I logged in, all my contact suddenly were blocked, but I fixed it.
But now, when I log in, I get requests from all my contacts, who already are on my contact-list, and I get those requests every time I log in. And also when I then write to one of my contacts, they see me as offline.
- How can that be? Hope anyone can help me, any solution?

- Sorry for bad English, im Danish.

Thanks!

 

[circularforward]

If you are using the beta, I find it to be horribly buggy. So much so that I sometimes run a vm of windows just for the windows version of messenger, which is much more full-featured than the mac one.

 

[MrRoyksopp]

..

I had the beta version, but it's happening in all the versions of messenger that I download.

 

[Grannyville7989]

My friend and I had similar problems. I can't remember how I corrected it but I think it was either clearing out the account history from the login screen.

 

[MrRoyksopp]

..

How do I do that on a mac? 🙂

 

[Grannyville7989]

Open Messenger for Mac.

If you set it to sign in automatically, wait for it to login and then hit Cmd G to sign out. At the main window, click 'Sign in with a different account or change your online status' link under the Sign In button.

A window will popup, click, 'Clear Account History' and it will ask to confirm. Then re-enter your details and sign back in.

Hopefully this will fix the problem. I remember getting the same issue some time ago.

 

[MrRoyksopp]

Worked!
- Thanks alot!

 

[Grannyville7989]

No problemo 🙂. For once, I get to help someone with an issue on OS X as opposed to threads that a related to Windows 😀.