Hi
I am having a lot of problems access a Facebook page I have been assigned Partial access to via Meta Business Suite on my IPhone and IPad. It was working fine until last week now every time I try go into the Meta Business Suite app I get a white screen of death. I have tried everything - I've had my access revoked and reassigned and I just get a loading wheel when I click the link to Review it. I can see that I have the Page and there is a MANAGE PAGE option when I go to Pages in my facebook account but when I click on it, it's just like a dead button. If I uninstall the app it will reload to the log in screen then just freezes. If I close that and go back in I get the white screen of death again.
I get notifications that there are messages on my home screen but when I click on them I can't action them.
I've rebooted the phone and Ipad; uninstalled and reinstalled the Facebook and Meta Business Suite App dozens of times, logged out of Facebook, changed my password, tried Chrome, Safari, Edge; cleared caches and browsers. I'm on the latest IOS (v16.5.1).
I can manage the Page using the Desktop app on my PC but not on the Desktop App on my Ipad. It makes no sense.
I feel like perhaps it's to do with my devices not being current enough (IPhone 11 and IPad 9th Generation) but it was working up until a week ago!!
If anyone has any suggestions, that would be appreciated.
I am having a lot of problems access a Facebook page I have been assigned Partial access to via Meta Business Suite on my IPhone and IPad. It was working fine until last week now every time I try go into the Meta Business Suite app I get a white screen of death. I have tried everything - I've had my access revoked and reassigned and I just get a loading wheel when I click the link to Review it. I can see that I have the Page and there is a MANAGE PAGE option when I go to Pages in my facebook account but when I click on it, it's just like a dead button. If I uninstall the app it will reload to the log in screen then just freezes. If I close that and go back in I get the white screen of death again.
I get notifications that there are messages on my home screen but when I click on them I can't action them.
I've rebooted the phone and Ipad; uninstalled and reinstalled the Facebook and Meta Business Suite App dozens of times, logged out of Facebook, changed my password, tried Chrome, Safari, Edge; cleared caches and browsers. I'm on the latest IOS (v16.5.1).
I can manage the Page using the Desktop app on my PC but not on the Desktop App on my Ipad. It makes no sense.
I feel like perhaps it's to do with my devices not being current enough (IPhone 11 and IPad 9th Generation) but it was working up until a week ago!!
If anyone has any suggestions, that would be appreciated.