Microsoft documents not saving

Discussion in 'iMac' started by luigi99, Dec 21, 2012.

  1. luigi99 macrumors newbie

    Joined:
    Dec 21, 2012
    #1
    Hi,

    I recently purchased a second hand imac, and bought the microsoft office package for it.

    When I try and save the documents to the hard-drive, Word will come up with "This is not a valid file name", and excel comes up with "document not saved".

    The file names are standard file names such as test that I have tried saving it under.

    I have tried saving to the desktop and to the documents folder and both come up with this issue.

    I have tried reinstalling the microsoft package and I have also upgraded the operating system, neither seems to have made a difference.

    When I try and save the documents to an external hard-drive and face the same problem.

    However, it will save the documents to the time machine drive.

    I have used this microsoft office package on my macbook air and the documents save fine on this machine.

    Please could anybody shed any light on this issue for me? I know it may only be a simple preference setting but I can't seem to find the resolution.
     
  2. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #2
  3. luigi99 thread starter macrumors newbie

    Joined:
    Dec 21, 2012
    #3
    Thanks for the advice - I have tried running these steps and it hasn't made a difference. Do you have any other thoughts of what it might be?

    I tried talking to the apple store about it but they didn't have a clue.
     
  4. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #4
    It's a strange one all right....Short of a complete re-install of OSX I can't think of anything else you can try.
     

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