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Microsoft is deceitful - surprise, surprise :)

W

w8ing4intelmacs

macrumors 6502a
Original poster
Feb 22, 2006
559
4
East Coast, US
I got a letter from Microsoft today that I expected to have my $100 rebate for Microsoft Office (from Black Friday). Instead, it was a letter saying that I didn't include the front cover of my manual (required for the rebate). But I did.

So, I called Microsoft, waited on hold. Once I got a customer rep, he pulled up my rebate submission, and basically said, "Ooops, I guess you did submit everything. I'll put this through. You should get your rebate check in 2-3 weeks."

I can't help but think that Microsoft did that purposely.
 
CalBoy

CalBoy

macrumors 604
May 21, 2007
7,849
37
I hardly think Microsoft is out to get you (or anyone). It was in all likelihood an honest mistake.

Office is a very popular product; Microsoft would rather you be happy with it than defect to iWork or NeoOffice. ;)
 
Kashchei

Kashchei

macrumors 65816
Apr 26, 2002
1,148
5
Meat Space
They did something similar to my wife. They disallowed her rebate since they claimed that she bought it on 11/26 when that was in fact the shipping date. Once I pointed this out to them they relented and put the rebate through, just as they did for you. I agree that this is most likely a business strategy to keep every penny that they can.
 
CalBoy

CalBoy

macrumors 604
May 21, 2007
7,849
37
kuwisdelu said:
Ohhh can it be an ASCII art presentation??
Click to expand...


Click for bigger pic.
What you talkin' about Willis? :eek: :p

Office does have its purpose though (or iWork or NeoOffice). However, considering how useful the software (and others like it) is for a lot of users, we should have some standards by now (and this you can blame on Microsoft).
 
clevin

clevin

macrumors G3
Aug 6, 2006
9,095
1
they can just ignore you unless you call them, IF they were to get you on this, instead, they send you a mail! lol
 
rdowns

rdowns

macrumors Penryn
Jul 11, 2003
27,397
12,521
Microsoft is hardly out to get you. They don't even handle the rebates; they farm it out to a company that specializes in rebate administration.
 
C

chendur

macrumors newbie
Jan 20, 2008
1
0
Exactly the same case for me!! They told me that my rebate is rejected... then after telling them I sent everything I see the status now that rebate will be sent in 3 weeks!!
 
lugesm

lugesm

macrumors 6502a
Sep 7, 2007
572
9
clevin said:
how much did you pay? I know amazon is selling it for $130 (3 licenses)
Click to expand...

Hey! I bought that from Amazon. I missed the fact that it was good for "3 licenses" when I bought it. Now I have installed it on my iMAC and my wife's Mac-Mini using the first two codes. And . . . I have a 3rd unused code.

I am not familiar with this "3 licenses" thing. Does that mean that I can legally install it on yet another Mac?
 
O

overanalyzer

macrumors 6502a
Sep 7, 2007
909
0
Boston, MA USA
lugesm said:
Hey! I bought that from Amazon. I missed the fact that it was good for "3 licenses" when I bought it. Now I have installed it on my iMAC and my wife's Mac-Mini using the first two codes. And . . . I have a 3rd unused code.

I am not familiar with this "3 licenses" thing. Does that mean that I can legally install it on yet another Mac?
Click to expand...

Yeah...that's the point...3 licenses for 3 computers.
 
lugesm

lugesm

macrumors 6502a
Sep 7, 2007
572
9
CalBoy said:
...as long as they are all within your household ;). Don't try to sell it to someone else; that would technically be a violation of the contract.
Click to expand...

Ich verstehe. All my friends own Windows PCs. Sad. :(
 
janitorC7

janitorC7

macrumors 6502a
Feb 10, 2006
640
20
California
CalBoy said:
...as long as they are all within your household ;). Don't try to sell it to someone else; that would technically be a violation of the contract.
Click to expand...

or a family member at collage, that they are fine with....

Note: if you try to use the same code on multiple computers in your house it will use the network and only allow you to use one at a time
 
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