I got a letter from Microsoft today that I expected to have my $100 rebate for Microsoft Office (from Black Friday). Instead, it was a letter saying that I didn't include the front cover of my manual (required for the rebate). But I did. So, I called Microsoft, waited on hold. Once I got a customer rep, he pulled up my rebate submission, and basically said, "Ooops, I guess you did submit everything. I'll put this through. You should get your rebate check in 2-3 weeks." I can't help but think that Microsoft did that purposely.