Hi all, I am new to this forum so apoligies if I post in the wrong spot. I have a Mac OS X Version 10.6.8.
Suddenly today Itunes and my microsoft applications will not open giving me error reports. I have attempted to remove and reinstall itunes with no luck, the message for itunes and the microsoft error and copied below! I have no idea what to do - not super computer savy so any help appreciated!! below....
Process: iTunes [2842]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2013-12-07 16:29:17.265 +1100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 1517 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 1 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 60624C44-2B54-4E49-9B79-467B96583A3D
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x000000000000a720
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
....... it then goes on with lots of data but I cannot repost all of this...
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-12-07 16:09:21 +1100
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: AppKit
Crashed Module Version: 1038.36
Crashed Module Offset: 0x000b488e
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x0007e507
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Suddenly today Itunes and my microsoft applications will not open giving me error reports. I have attempted to remove and reinstall itunes with no luck, the message for itunes and the microsoft error and copied below! I have no idea what to do - not super computer savy so any help appreciated!! below....
Process: iTunes [2842]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2013-12-07 16:29:17.265 +1100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 1517 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 1 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 60624C44-2B54-4E49-9B79-467B96583A3D
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x000000000000a720
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
....... it then goes on with lots of data but I cannot repost all of this...
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-12-07 16:09:21 +1100
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: AppKit
Crashed Module Version: 1038.36
Crashed Module Offset: 0x000b488e
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x0007e507
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
