Microsoft LOL-port

Discussion in 'Community Discussion' started by Dagless, Jun 18, 2007.

  1. Dagless macrumors Core

    Dagless

    Joined:
    Jan 18, 2005
    Location:
    Fighting to stay in the EU
    #1
    Back in March or so, I bought a Microsoft/Razer HABU mouse. Paid a nice £40 and fell in love with the level of comfort in the thing.

    Over in June now and the mouse is breaking. I've fiddled around with the settings but it turns out the left mouse button is going. Most of the time now it double clicks when you want to single click. I think - yey! Customer support time!

    I emailed Razer and the online store I bought it from. Basically amounts to "Contact Microsoft - heres their contact details".

    I click the URL. Okay, they want to charge me £40+Vat just to send them an email? And then my PID code says "not a Microsoft product".

    So... Microsoft and Razer are both denying support for the mouse, despite both sites telling me to buy it.

    Bloody thing. Bloody Microsoft. I don't know what to do here. Nobody is taking responsibility for a broken mouse. Time to make a documentary about it? :D
     
  2. jono_3 macrumors regular

    Joined:
    Oct 23, 2005
    Location:
    Canada
  3. Dagless thread starter macrumors Core

    Dagless

    Joined:
    Jan 18, 2005
    Location:
    Fighting to stay in the EU
    #3
    They've served me well over the years. I'm back using an Intellimouse Explorer (or something like that) I purchased oh-so many years ago. I should have gone with the proper Razer mouse I was looking at :eek:

    All this said. I think my Habu knows a little too much - it's been behaving itself today.
     
  4. OutThere macrumors 603

    OutThere

    Joined:
    Dec 19, 2002
    Location:
    NYC
    #4
    I've always liked microsoft mice (gasp!), though I have found that their buttons can get wonky from time to time. That said I need to go about finding a replacement for my trackball, which no longer clicks without roughly three fingers of pressure.

    Glad it's years out of warranty so I don't have to feel obliged to run the tech support labyrinth to get a replacement. :D
     
  5. SkyBell macrumors 604

    SkyBell

    Joined:
    Sep 7, 2006
    Location:
    Texas, unfortunately.
    #5
    I absolutely adore Microsoft Mice and keyboards. (The two things they do right) They are very comfortable and functional. Get you another M$ Mouse, raggedjimmi!
     
  6. steamboat26 macrumors 65816

    steamboat26

    Joined:
    May 25, 2006
    Location:
    Arlington VA
    #6
    despite being kinda small, my logitech v240 (IIRC) works pretty well, even though it is a notebook mouse
     
  7. yg17 macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #7
    Could be worse. I was interrogated by some guy over in India for trying to activate my copy of XP one too many times :rolleyes:
     
  8. cycocelica macrumors 68000

    cycocelica

    Joined:
    Apr 28, 2005
    Location:
    Redmond, WA
    #8
    I would call Microsoft Customer Support direct. Really drill them about how it is only 3 months old and has stopped working properly.
     
  9. ReanimationLP macrumors 68030

    ReanimationLP

    Joined:
    Jan 8, 2005
    Location:
    On the moon.
    #9
    Weird.

    Razers quality is pretty top notch.

    I have their 5.1 Barracuda headphones, and man, are they comfy, and the sound is beautiful.

    Weird about MS too, as my wireless optical mouse and Digital Pro keyboard are both working superbly, and I'm rough on stuff. :p
     
  10. Dagless thread starter macrumors Core

    Dagless

    Joined:
    Jan 18, 2005
    Location:
    Fighting to stay in the EU
    #10
    Well since neither company is taking responsibility and the shop isn't going to replace it, I'm going to try and fix it myself.

    I've noticed that it works fine if it has been left unused for a day or so. But after a few hours it will slowly degrade again. What I'm going to do is shave off part of the 'stick' that touches the base of the button. Whenever I push the circuit board down it starts to function correctly, if momentarily.
     
  11. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #11

    So that has happened to you too... :p ;) :D :)
     

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