Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

klb028

macrumors 6502
Original poster
Aug 10, 2006
426
0
Texas
I've been trying to run and install the Office '08 12.1.1 update since last week that has been labeled "critical." It was released sometime in June, I believe. However, I absolutely can NOT get through the Installation part - "Preparing Office 2008 12.1.1 Update - Running Quit Microsoft Applications Installer script." It's been on this for almost 2 hours. Is it really supposed to take this long or is this an error/bug I'm experiencing? Any help would be appreciated. Thanks in advance!
 
I was finally able to upload a picture to Photobucket of the area I'm getting stuck at:

officetrouble.png
 
Do you have 12.1? You need that first. And make sure you've tried the direct download versus the AutoUpdater.

I have a similar issue: I'm trying to get 12.1 to install. The progress bar will zip really fast, it will say "Install Successful," but all the apps are still stuck at 12.0.1. I've tried both the autoupdater and the downloadable dmg.
 
I had the problem with the stuck progress bar - solved by force quitting the installer, downloading the file manually and installing from that.
 
I had a similar problem. I just moved the "Install" window out of the way, and there was an error message hidden underneath that had the options "Edit" and "Quit." If you click on "Quit," it quits the script, and the installation continues.
 
I had a similar problem. I just moved the "Install" window out of the way, and there was an error message hidden underneath that had the options "Edit" and "Quit." If you click on "Quit," it quits the script, and the installation continues.

I had the same issue. It had an unknown event that it couldn't handle, I just quit or ignore and the install continued. It's happened a couple of times to me.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.