Microsoft Office for Mac 2008 mail merge problem

[Markterry]

When I try to create a mail merge on Microsoft Office for Mac 2008, when I get to the Open Data Source file, when I click on it, the entire screen fills up with a blank Word screen that has nothing on it, I can't shut down Word without doing a Force Quit, and there's a small box at the bottom with a drop-down menu indicating which formats I can try. But it doesn't matter what I click on, it doesn't do anything. Also, you can't get rid of that screen. You can shift it around a bit, but it seems to go on and on forever to both the left and right. Help.

Mark Terry
markterry@charter.net

 

[nadyne]

What version of OS X are you using? Are you up-to-date with your Office patches (currently 12.1.9)?

Here are some directions for performing a mail merge, which might be helpful to you.

Regards,
Nadyne.