Microsoft Outlook 2011 Stopped Working With 10.7.2

Discussion in 'Mac Apps and Mac App Store' started by Sal Collaziano, Oct 27, 2011.

  1. Sal Collaziano macrumors regular

    Joined:
    Nov 7, 2007
    Location:
    Royal Palm Beach, FL
    #1
    Okay, I need a hand here. I upgraded to 10.7.2 and Outlook is now crashing on me before I can do anything. Once I click on the Outlook window, it crashes and I get the following error:

    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2011-10-27 12:22:02 +0000
    Application Name: Microsoft Outlook
    Application Bundle ID: com.microsoft.Outlook
    Application Signature: OPIM
    Application Version: 14.1.3.110805
    Crashed Module Name: PowerPlantCore
    Crashed Module Version: 14.1.3.110805
    Crashed Module Offset: 0x000060ee
    Blame Module Name: PowerPlantCore
    Blame Module Version: 14.1.3.110805
    Blame Module Offset: 0x000060ee
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 13

    I'm using the Microsoft Database Utility and it's rebuilding whatever (taking all day). If that doesn't work, is it safe to just re-install Office without losing my data? I have so many important emails and calendar appointments and losing all of that would be seriously inconvenient...
     
  2. CuriousGeorgeNC macrumors newbie

    Joined:
    Jun 8, 2007
    #2
    I had the same issue and rebuilt the identity, and knock on wood, haven't had any problems since then. It takes some time, but seems to be a strong solution.
     
  3. Sal Collaziano thread starter macrumors regular

    Joined:
    Nov 7, 2007
    Location:
    Royal Palm Beach, FL
    #3
    Thank you. I'll report back on whether or not it works for me. It's more than half way done with step 3 or 4. Do I need to reboot or anything before starting Outlook again?

     
  4. Sal Collaziano thread starter macrumors regular

    Joined:
    Nov 7, 2007
    Location:
    Royal Palm Beach, FL
  5. isadorasarah macrumors newbie

    Joined:
    Oct 5, 2011
    #5
    also waiting for the solution of this problem ...[​IMG].
     

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