Microsoft Outlook 2011 Stopped Working With 10.7.2

[Sal Collaziano]

Okay, I need a hand here. I upgraded to 10.7.2 and Outlook is now crashing on me before I can do anything. Once I click on the Outlook window, it crashes and I get the following error:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-10-27 12:22:02 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.1.3.110805
Crashed Module Name: PowerPlantCore
Crashed Module Version: 14.1.3.110805
Crashed Module Offset: 0x000060ee
Blame Module Name: PowerPlantCore
Blame Module Version: 14.1.3.110805
Blame Module Offset: 0x000060ee
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 13

I'm using the Microsoft Database Utility and it's rebuilding whatever (taking all day). If that doesn't work, is it safe to just re-install Office without losing my data? I have so many important emails and calendar appointments and losing all of that would be seriously inconvenient...

 

[CuriousGeorgeNC]

I had the same issue and rebuilt the identity, and knock on wood, haven't had any problems since then. It takes some time, but seems to be a strong solution.

 

[Sal Collaziano]

Thank you. I'll report back on whether or not it works for me. It's more than half way done with step 3 or 4. Do I need to reboot or anything before starting Outlook again?

I had the same issue and rebuilt the identity, and knock on wood, haven't had any problems since then. It takes some time, but seems to be a strong solution.

 

[Sal Collaziano]

It worked! Which is a HUGE relief... 🙂

 

[isadorasarah]

also waiting for the solution of this problem ...

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