Microsoft wont let me put Office 2011 on new computer

kevs1

macrumors regular
Original poster
Mar 20, 2016
136
7
I installed a new SSD drive into a laptop and now cannot use office. I entered the code ok, then they presented a 400 digit number. I called this phone number entered the number and the computer voice said sorry we cannot help and hangs up. It's such a humiliation and violation of their customers. Is this the intended effect? What should I do? Thanks.
 

maflynn

Moderator
Staff member
May 3, 2009
63,851
30,368
Boston
I read that many people had activation issues on the older versions of Office, when they had to reinstall on newer hardware.
 
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kevs1

macrumors regular
Original poster
Mar 20, 2016
136
7
Thanks, I did find that number and called, 23 min with nice Indian guy and we got it going. That long code number, just unreal..!
 
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