Microsoft wont let me put Office 2011 on new computer

[kevs1]

I installed a new SSD drive into a laptop and now cannot use office. I entered the code ok, then they presented a 400 digit number. I called this phone number entered the number and the computer voice said sorry we cannot help and hangs up. It's such a humiliation and violation of their customers. Is this the intended effect? What should I do? Thanks.

 

[maflynn]

I read that many people had activation issues on the older versions of Office, when they had to reinstall on newer hardware.

 

[CoastalOR]

I have not had this problem, but I did a search and found some links that might help:
Microsoft Office 2011 activation problem for new computer

Here is one that I thought described your issue well and has some different telephone numbers:
http://www.officeformachelp.com/2014/01/microsoft-office-activation-faqs/

 

[kevs1]

Thanks, I did find that number and called, 23 min with nice Indian guy and we got it going. That long code number, just unreal..!