Microsoft wont let me put Office 2011 on new computer

Discussion in 'Mac Apps and Mac App Store' started by kevs1, Apr 29, 2016.

  1. kevs1 macrumors regular

    Mar 20, 2016
    I installed a new SSD drive into a laptop and now cannot use office. I entered the code ok, then they presented a 400 digit number. I called this phone number entered the number and the computer voice said sorry we cannot help and hangs up. It's such a humiliation and violation of their customers. Is this the intended effect? What should I do? Thanks.
  2. maflynn Moderator


    Staff Member

    May 3, 2009
    I read that many people had activation issues on the older versions of Office, when they had to reinstall on newer hardware.
  3. CoastalOR macrumors 68000


    Jan 19, 2015
    Oregon, USA
  4. kevs1 thread starter macrumors regular

    Mar 20, 2016
    Thanks, I did find that number and called, 23 min with nice Indian guy and we got it going. That long code number, just unreal..!

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