Microsoft wont let me put Office 2011 on new computer

Discussion in 'Mac Apps and Mac App Store' started by kevs1, Apr 29, 2016.

  1. kevs1 macrumors regular

    Joined:
    Mar 20, 2016
    #1
    I installed a new SSD drive into a laptop and now cannot use office. I entered the code ok, then they presented a 400 digit number. I called this phone number entered the number and the computer voice said sorry we cannot help and hangs up. It's such a humiliation and violation of their customers. Is this the intended effect? What should I do? Thanks.
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    I read that many people had activation issues on the older versions of Office, when they had to reinstall on newer hardware.
     
  3. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #3
  4. kevs1 thread starter macrumors regular

    Joined:
    Mar 20, 2016
    #4
    Thanks, I did find that number and called, 23 min with nice Indian guy and we got it going. That long code number, just unreal..!
     

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