Microsoft Word access

Discussion in 'Mac Basics and Help' started by shakey55, May 26, 2019.

  1. shakey55 macrumors member

    Joined:
    Apr 26, 2014
    #1
    Can anyone tell me how to fix this. It appears to only recently happened as I have used these files before.

    When attempting to open a word document I get the following pop ups

    [​IMG]

    Then I get

    [​IMG]

    Then I get

    [​IMG]

    Does anyone know why this has happened and how do I fix it
     
  2. AlliFlowers Contributor

    AlliFlowers

    Joined:
    Jan 1, 2011
    Location:
    L.A. (Lower Alabama)
    #2
    Do the files being to you or did someone share them? They may have revoked access.
     
  3. BigMcGuire Contributor

    BigMcGuire

    Joined:
    Jan 10, 2012
    Location:
    California
    #3
    Looks like iCloud Drive was turned off - hence the iCloud Drive archive folder.
     
  4. shakey55 thread starter macrumors member

    Joined:
    Apr 26, 2014
    #4
    They belong to me. Some has suggested it is to do with permissions. Which means nothing to me
     
  5. AlliFlowers Contributor

    AlliFlowers

    Joined:
    Jan 1, 2011
    Location:
    L.A. (Lower Alabama)
    #5
    Are you logged into the iCloud account where the docs are stored? Can you access them with your iPhone or iPad? What if you try to open then using Pages?
     

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4 May 26, 2019