Microsoft Word on Mac Invalid Product Key

Discussion in 'Mac Basics and Help' started by rachelwhitney92, Jan 27, 2011.

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  1. rachelwhitney92, Jan 27, 2011

    rachelwhitney92 macrumors newbie

    Joined:
    Jan 27, 2011
    #1
    *sigh* ok...I've looked everywhere online for information on what to do, and tried several things but it just isn't working so I thought I'd ask here....
    I bought my mac used on ebay last year. Came preinstalled with Microsoft Office 2008. The Mac works great, I love it, and so has Office until just a couple days ago I tried to open WORD and it tells me that the product key is invalid and must be tried again or whatever. It takes me to a link where it shows me how to delete certain files from Office so that I can reinstall and type the key in again, but I try that and nothing works plus I do not have the key because Office was already installed when I got the computer! What can I do and why is office 'suddenly' realizing the key is invalid? Help would be SO APPRECIATED!!
     
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  2. Nermal, Jan 27, 2011

    Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #2
    If you didn't receive the Office DVD with the computer then it's likely that you received a pirated copy of Office. I believe that it occasionally tries to verify the product key, and that's likely what's happened in this case.

    You may be able to get a licensed copy of Office cheap through Microsoft as I believe that they sometimes offer special deals to people that have been stung by piracy (although this offer may vary by country).
     
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