mid 2010 15" macbook pro suddenly restarts

Discussion in 'MacBook Pro' started by pb916, Jul 6, 2015.

  1. pb916 macrumors newbie

    Joined:
    Jul 6, 2015
    #1
    hello, i own a mid 2010 15" macbook pro. Recently it has been shutting off in the middle of me using it and suddenly restarts. here is the error code that came up. what can i do to fix this? or do i need to take it into the apple store

    nonymous UUID: 35A14D02-58C5-4D1D-FA8F-710106A3FB50

    Mon Jul 6 11:33:26 2015
    panic(cpu 1 caller 0xffffff7f9563af7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812fa6e000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/AppleMuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 1), Frame : Return Address
    0xffffff811d8bb0c0 : 0xffffff8013223139
    0xffffff811d8bb140 : 0xffffff7f9563af7c
    0xffffff811d8bb210 : 0xffffff7f93d3af1b
    0xffffff811d8bb2d0 : 0xffffff7f93e0450a
    0xffffff811d8bb310 : 0xffffff7f93e0457a
    0xffffff811d8bb380 : 0xffffff7f94083056
    0xffffff811d8bb4b0 : 0xffffff7f93e27ba9
    0xffffff811d8bb4d0 : 0xffffff7f93d4196d
    0xffffff811d8bb580 : 0xffffff7f93d3f478
    0xffffff811d8bb780 : 0xffffff7f93d40dc7
    0xffffff811d8bb850 : 0xffffff7f94c6fe54
    0xffffff811d8bb970 : 0xffffff7f94c6f0cd
    0xffffff811d8bb9a0 : 0xffffff7f94c66d22
    0xffffff811d8bb9f0 : 0xffffff7f94c6742f
    0xffffff811d8bbac0 : 0xffffff7f94c62496
    0xffffff811d8bbaf0 : 0xffffff7f94c5d378
    0xffffff811d8bbb20 : 0xffffff7f94c45c84
    0xffffff811d8bbb70 : 0xffffff80136d12da
    0xffffff811d8bbb90 : 0xffffff80136d1e3e
    0xffffff811d8bbbf0 : 0xffffff80136cf88f
    0xffffff811d8bbd40 : 0xffffff80132b6e18
    0xffffff811d8bbe50 : 0xffffff8013226d81
    0xffffff811d8bbe80 : 0xffffff8013213af5
    0xffffff811d8bbef0 : 0xffffff801321e1d3
    0xffffff811d8bbf70 : 0xffffff80132ca13d
    0xffffff811d8bbfb0 : 0xffffff80132f4ca6
    Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0xffffff7f9562c000->0xffffff7f9563ffff
    dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB36F]@0xffffff7f95624000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7f93c40000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f93958000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f93c98000
    dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104CF]@0xffffff7f95627000
    com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f93ceb000->0xffffff7f93f53fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f93958000
    dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xffffff7f93cdb000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f93c98000
    com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A3A4AC]@0xffffff7f93f5e000->0xffffff7f94207fff
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f93ceb000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f93958000
    com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f94c0b000->0xffffff7f94cd5fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f93958000
    dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xffffff7f93cdb000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f93c98000
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f93ceb000

    BSD process name corresponding to current thread: Google Chrome He

    Mac OS version:
    13F1096

    Kernel version:
    Darwin Kernel Version 13.4.0: Wed Mar 18 16:20:14 PDT 2015; root:xnu-2422.115.14~1/RELEASE_X86_64
    Kernel UUID: 8B1A8FD1-2344-36C0-A7F5-D9D485A995FA
    Kernel slide: 0x0000000013000000
    Kernel text base: 0xffffff8013200000
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 22935918402645
    last loaded kext at 20100146171884: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f95748000, size 65536)
    last unloaded kext at 21774963421272: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f95748000, size 57344)
    loaded kexts:
    com.symantec.kext.SymAPComm 12.7.1f4
    com.symantec.kext.fw 5.3.1f4
    com.symantec.kext.ips 3.10.2f23
    com.symantec.kext.pf 5.7.1f4
    com.symantec.kext.internetSecurity 5.4f4
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.14.34
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.7f5
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.GeForceTesla 8.2.4
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleMuxControl 3.6.22
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f5
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleIntelHDGraphics 8.2.4
    com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.7
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
    com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.AppleGraphicsControl 3.6.22
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f5
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOSurface 91.2
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOBluetoothFamily 4.2.7f5
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleUSBMultitouch 240.10
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 686.4.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.2
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 373
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
     
  2. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #2
    These models are prone to graphics related failures, and for some time Apple had an extended warranty on repairs. That program has now ended, but the computer is likely to get worse. Apple can replace the board, but there's no evidence that the replacement ones are any better.
     
  3. RUGGLES99 macrumors 6502

    Joined:
    Feb 9, 2015
    #3
    your graphics card has failed. apple will replace for $280 if you send it in. the genius told me that the replacement card will not fail.
     
  4. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #4
    The genius lied, many replacenment cards have failed, he cannot guarantee that.
     
  5. iFitzgerald macrumors regular

    iFitzgerald

    Joined:
    Jul 20, 2011
    Location:
    Ponta Delgada, Azores, Portugal
    #5
    You probably have the same problem I have with mine, a dying dGPU (the NVIDIA 330M). This MBP model has been known to have problems just like chrfr said. There were even reports of people getting Logic Board replacements which would then have the same problem.

    I never got mine fixed, I always had need of it when the warranty was still available and I could do my work with gfxCardStatus forcing Integrated Graphics only. Ironically, when I could finally go a bit of time without it, the warranty was up :/

    So you have two options, you either get it serviced but be advised that the problem may pop up again OR if you really don't need the extra juice from the 330M, you can use gfxCardStatus to force Integrated Graphics only
     

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