Mid 2010 MB Hinge Cracks (added photo)

Discussion in 'MacBook' started by hexonxonx, Dec 31, 2011.

  1. hexonxonx, Dec 31, 2011
    Last edited: Dec 31, 2011

    hexonxonx macrumors 601

    Joined:
    Jul 4, 2007
    Location:
    Denver Colorado
    #1
    I have a 2010 MB that has two cracks, one on each side of the hinge. Has anyone experienced the same and had Apple repair the top case out of warranty?

    [​IMG]
     
  2. ryannel2003 macrumors 68000

    ryannel2003

    Joined:
    Jan 30, 2005
    Location:
    Greenville, NC
    #2
    I've sent my MacBook back twice for this issue, though my Mac has been in warranty. I believe it's a common issue because I've seen quite a few people on the forums with the same problem. Call Apple and explain the issue and they might be able to help you out. Good luck.
     
  3. hexonxonx thread starter macrumors 601

    Joined:
    Jul 4, 2007
    Location:
    Denver Colorado
    #3
    Thanks. I'm on vacation starting this coming week so I'll have some time to head down to the Apple store.
     
  4. Macintosh-HD macrumors member

    Joined:
    Feb 2, 2012
    Location:
    Knoxville, TN
    #5
    I'm quite new here, but I have a similar problem with my lid on the same model of MB...

    My lid seems to be crooked, you can tell when it's shut, it's off a millimeter or so. So, since mine is still under warranty, I took it to my local Apple store and the "Genius" told me it is just a cosmetic issue and not to worry about it. However, they may consider a crack more serious :confused:

    I was hoping they would give me store credit, instead of exchanging it, (since this model is discontinued) for the original price of $999, but that was wishful thinking... :cool:
     
  5. ivorito macrumors member

    Joined:
    Dec 29, 2010
    #6
    I have three cracks in my white macbook 2010 (under warranty). Took it to an authorized apple reseller (you buy through apple from them and they do repairs and stuff on behalf of apple) but the guy said he thought they couldnt replace it. So yeah, im going to take it back there and try again, and if that does not work i will take it to genius bar. Just to check, they should replace it right? Thanks
     
  6. ryannel2003 macrumors 68000

    ryannel2003

    Joined:
    Jan 30, 2005
    Location:
    Greenville, NC
    #7
    Just got my MacBook back after having the case replaced for the 3rd time. The specialist said if this was to happen again they are going to look into a replacement computer, but I'm selling it go upgrade to a Pro so I'm not going to have to worry about it anymore.
     
  7. dukebound85 macrumors P6

    dukebound85

    Joined:
    Jul 17, 2005
    Location:
    5045 feet above sea level
    #8
    Was it underapplecare?
     
  8. ryannel2003 macrumors 68000

    ryannel2003

    Joined:
    Jan 30, 2005
    Location:
    Greenville, NC
    #9
    Yes it was under AppleCare. However the customer service advisor said they are replacing the cases for people without AppleCare as well. She said it's a common issue on these particular computers.
     
  9. bungiefan89 macrumors 6502a

    Joined:
    Apr 5, 2011
    #10
    So I'm NOT the only one who's noticed these peculiar little cracks on the back of my late-2009 Macbook! :p

    Honestly, I don't look at this as a defect, just a regular wear-and-tear thing since I've had the computer for almost 2 years now.
     
  10. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #11
     
  11. dukebound85 macrumors P6

    dukebound85

    Joined:
    Jul 17, 2005
    Location:
    5045 feet above sea level
    #12
    Are these cracks merely cosmetic or are they something one should worry about?
     
  12. ryannel2003 macrumors 68000

    ryannel2003

    Joined:
    Jan 30, 2005
    Location:
    Greenville, NC
    #13
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    I believe it's just cosmetic but regardless I'm not spending $1000 on a computer to have it crack. The only way to avoid this it seems is to never close the lid or buy an aluminum Mac. I've never dropped or abused my computer I just find it ridiculous Apple cannot design a plastic laptop that doesn't crack. That's most likely why they no longer make them.
     

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