Mid 2012 MBA randomly freezing, service battery alert appearing, and white dot on screen :(

Dick Whitman

macrumors 6502
Original poster
Oct 16, 2012
437
77
It really seems like my MBA is starting to die. It's been freezing almost every day or so now and only when I have 10 - 15 tabs open in Safari. I have 8 GB of RAM so I feel like it's not because I have too much going on or anything. Also, I've had a "service battery" message for a few months now. To add to that, there is a white dot in the middle of my screen. It's been there for over a year now.
 

pedrom

Suspended
Jan 30, 2016
100
110
It really seems like my MBA is starting to die. It's been freezing almost every day or so now and only when I have 10 - 15 tabs open in Safari. I have 8 GB of RAM so I feel like it's not because I have too much going on or anything. Also, I've had a "service battery" message for a few months now. To add to that, there is a white dot in the middle of my screen. It's been there for over a year now.
You Macbook Air isn't dying. 2 things:

- Safari is riddled with bugs in the last version, that might cause system freezes. Just look around the forum;
- You are irresponsible and it is (almost) all your fault.
- Your amount of RAM is irrelevant to your problems. In no normal way should your computer freeze without bugs. Just use the damn activity monitor to find what is happening. If you don't how to use it, ask us. That's why this forum exists. To ask, help, learn, etc.

You need to service your battery, as it will have all sort of impacts on your machine and it might even get swollen and destroy it physically. How can someone be as irresponsible I can't understand. You have the ****ing warning for more than a year. Since you have a 2012 Machine and the warning has been there for so long, it might even had been defective and maybe Apple would replace it for free or at a deep discount. The whole procedure is 120$ max. That would make your 1000$+ Machine working like new for many years. The new battery would even get at least 1 year of warranty.

It's all your fault, I hope the machine dies, personally.
 

Dick Whitman

macrumors 6502
Original poster
Oct 16, 2012
437
77
You Macbook Air isn't dying. 2 things:

- Safari is riddled with bugs in the last version, that might cause system freezes. Just look around the forum;
- You are irresponsible and it is (almost) all your fault.
- Your amount of RAM is irrelevant to your problems. In no normal way should your computer freeze without bugs. Just use the damn activity monitor to find what is happening. If you don't how to use it, ask us. That's why this forum exists. To ask, help, learn, etc.

You need to service your battery, as it will have all sort of impacts on your machine and it might even get swollen and destroy it physically. How can someone be as irresponsible I can't understand. You have the ****ing warning for more than a year. Since you have a 2012 Machine and the warning has been there for so long, it might even had been defective and maybe Apple would replace it for free or at a deep discount. The whole procedure is 120$ max. That would make your 1000$+ Machine working like new for many years. The new battery would even get at least 1 year of warranty.

It's all your fault, I hope the machine dies, personally.
Well thank you for the useful information but how someone can be as emotionally invested in someone's else inaction is beyond me. Upon first encountering the warning, I remember doing a quick Google search and reading about others who neither took action and were able to use their machine. Admittedly, however, you do bring up a good point: the bulging battery. This was something that happened to my previous (2008) MBA. Go figure. I've had a million other things to do but I guess the two hour trip to my local Apple store is in order. Alternatively, if the Apple store is just going to send the machine out for repair, I wonder if I can contact Apple customer support and send my MBA directly to them.
 

pedrom

Suspended
Jan 30, 2016
100
110
Well thank you for the useful information but how someone can be as emotionally invested in someone's else inaction is beyond me. Upon first encountering the warning, I remember doing a quick Google search and reading about others who neither took action and were able to use their machine. Admittedly, however, you do bring up a good point: the bulging battery. This was something that happened to my previous (2008) MBA. Go figure. I've had a million other things to do but I guess the two hour trip to my local Apple store is in order. Alternatively, if the Apple store is just going to send the machine out for repair, I wonder if I can contact Apple customer support and send my MBA directly to them.
Who is emotionally invested? You are watching way too much mad men, instead of fixing your Mac.
 

kevinkyoo

macrumors 6502a
Feb 5, 2016
619
1,819
You Macbook Air isn't dying. 2 things:

- Safari is riddled with bugs in the last version, that might cause system freezes. Just look around the forum;
- You are irresponsible and it is (almost) all your fault.
- Your amount of RAM is irrelevant to your problems. In no normal way should your computer freeze without bugs. Just use the damn activity monitor to find what is happening. If you don't how to use it, ask us. That's why this forum exists. To ask, help, learn, etc.

You need to service your battery, as it will have all sort of impacts on your machine and it might even get swollen and destroy it physically. How can someone be as irresponsible I can't understand. You have the ****ing warning for more than a year. Since you have a 2012 Machine and the warning has been there for so long, it might even had been defective and maybe Apple would replace it for free or at a deep discount. The whole procedure is 120$ max. That would make your 1000$+ Machine working like new for many years. The new battery would even get at least 1 year of warranty.

It's all your fault, I hope the machine dies, personally.
Jesus Christ, no need to act like a whiny bitch.
 
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pedrom

Suspended
Jan 30, 2016
100
110
Jesus Christ, no need to act like a whiny bitch.
No one (besides you) is acting like a whiny bitch.

It's all his/her's fault for the current issues. And since you didn't had nothing to the conversation, your post was useless.
 

kevinkyoo

macrumors 6502a
Feb 5, 2016
619
1,819
I won't believe that a person like you can exist unless you're a stockholder or have some sort of financial investment in Apple. Apple DOES have a track record of putting out faulty products that will eventually fail on their own - not because of the user. Need I remind you of the 15" MBP's from 2011-2013? The Mac Pro from 2013? I'm having the exact same problems with my 2015 15" MBP, all because of Apple's failure to input a competent discrete graphics card.

If you want me to give actual advice to OP, it's for him to bring it to the Apple Store and/or call the representatives at customer service. Having the computer freeze up like that should not happen at all.
 

pedrom

Suspended
Jan 30, 2016
100
110
I won't believe that a person like you can exist unless you're a stockholder or have some sort of financial investment in Apple. Apple DOES have a track record of putting out faulty products that will eventually fail on their own - not because of the user. Need I remind you of the 15" MBP's from 2011-2013? The Mac Pro from 2013? I'm having the exact same problems with my 2015 15" MBP, all because of Apple's failure to input a competent discrete graphics card.

If you want me to give actual advice to OP, it's for him to bring it to the Apple Store and/or call the representatives at customer service. Having the computer freeze up like that should not happen at all.
I have absolutely no sympathy for Apple, that particular user or you.

I don't care at all. Regardless of the fact that the battery might have been defective (if you used at least one neuron to read my post, you would've read exactly that: The battery might have been a dud) he had the freaking battery warning since forever.

It is his/her's failure and his failure alone by not taking any action, and any damage inflicted to the machine is now 100% related with the fact that he was negligent and irresponsible. Maybe Apple tried to rip him off. Maybe Apple tried to sell him a dud. Maybe Apple was just incompetent. Maybe Apple did everything right and it was bad luck. Maybe the user has been the one creating problems since day one.

It now doesn't matter because of how irresponsible he was. It is even disturbing that you are even suggesting that I'm nothing more than a stupid fanboy. But who cares, I'm not the one irrational, here.

His computer will soon be useless and it is all his fault, or he will have to pay for it. If your machine is also f*cked up and you didn't try to resolve it by trying to fix it/making Apple fix it, it is also 100% your fault.
 

Dick Whitman

macrumors 6502
Original poster
Oct 16, 2012
437
77
Sorry but it is not my fault. I did not cause the battery inside my laptop to produce a warning message. Whether I had acted promptly or not would not have changed the fact that the battery still needed to be serviced. Also, it's a service battery alert. Not a replace soon or replace now alert.

Guidance from Apple under the "Mac Help" dialogue box specifically states:
Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.

A pre-paid FedEx box is on it's way and I'm sending the machine into Apple for further analysis.

/thread
 

kevinkyoo

macrumors 6502a
Feb 5, 2016
619
1,819
Sorry but it is not my fault. I did not cause the battery inside my laptop to produce a warning message. Whether I had acted promptly or not would not have changed the fact that the battery still needed to be serviced. Also, it's a service battery alert. Not a replace soon or replace now alert.

Guidance from Apple under the "Mac Help" dialogue box specifically states:
Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.

A pre-paid FedEx box is on it's way and I'm sending the machine into Apple for further analysis.

/thread
Good for you, OP. I don't know why this guy's acting like an obnoxious dick, but I hope all goes well with your MBA.
 
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