Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Mid 2015 15" base model freezes after watching youtube videos

M

mustang07

macrumors newbie
Original poster
Jun 25, 2009
13
0
Mid-2015 15" base model, only app i've installed is office. Every 2 days or so, it freezes after watching youtube videos. It's the only thing that triggers it.

The laptop becomes unresponsive. I'm unable to close safari, when the system eventually recovers, and I reopen safari, it starts to lag, and eventually becomes unresponsive again.

I'm then forced to shut it down with the power button. When it restarts, everything is fine again.

In one event, the freeze was so bad, that the force touch trackpad became unresponsive too. It wouldn't click.

I want to take it in, but I can't replicate the issue at will. Also, I don't know if the system creates any troubleshooting reports from the event, that they can look up. The laptop works perfectly when it's not freezing up.

On my PC, whenever a freeze would occur, the task manager would show near 100% CPU and disk levels.

I had the Mac Activity Monitor opened once when a freeze occurred, the CPU levels looked normal. idle % above 95%, which I thought was weird.

Any suggestions?
 
My early 2015 13" base model has suffered twice from complete froze down - the force trackpad didn't click. I was using safari on both times when it happened, can't remember if it was youtube or not.


These things happen I suppose
 
Yep. Im not sure what it is with safari and the adblock extension but i've had nothing but oddball freezes with it regardless of machine, and I've also seen other people mention it as the issue with random safari freezes as well.
 
I haven't added any extensions to safari, and I'm not familiar with adblock.

Like I said in my original post, only thing i've installed is Office.

Another data point: when the freeze occurs, it's usually after I exit full Screen mode on youtube.
 
mustang07 said:
I haven't added any extensions to safari, and I'm not familiar with adblock.

Like I said in my original post, only thing i've installed is Office.

Another data point: when the freeze occurs, it's usually after I exit full Screen mode on youtube.
Click to expand...

Can you install chrome and see if you have the same issues with youtube?
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back