Might Mouse - Not Scrolling - Inside 1 Year Guarantee

Discussion in 'Mac Basics and Help' started by HelixOmnimedia, May 27, 2008.

  1. HelixOmnimedia macrumors 6502a

    HelixOmnimedia

    Joined:
    Jul 26, 2006
    Location:
    Traveling The World
    #1
    Hey,

    I'm not sure if this is in the right area, sorry if its not.

    I bought a Apple Mighty Mouse through the UK Store in August of last year, but about two months ago the scroll stopped working, so I took advice and cleaned it - which seemed to work, until the last couple of days.

    Now it won't scroll down, and it's been cleaned with alcohol wipes which are lint free and its still not working.

    Will it be cover by Apple? Since its still under one year since I purchased it?
     
  2. catachip macrumors regular

    catachip

    Joined:
    Jun 7, 2007
    Location:
    Vancouver, British Columbia
    #2
    This is a very, very common problem. Try turning the mouse upside down and running the scroll ball over your alcohol rub vigorously. If that still doesn't work then give Apple a call. Tell them all that you have done already to try to fix it. My guess is that they will send you out a replacement. Good luck!
     

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