Mighty Mouse does not work! Help!

[vinay427]

Hi! I have a 2.4 Ghz Core 2 Duo 20" Aluminum iMac. I often have a problem with my mouse not working when booting. I turn the computer on, and more than half the time, the mouse infrared thing on the bottom turns on then goes by the time the blue screen comes. Then I have to reboot again, and usually about 3 times before it finally works. I use the Mighty Mouse connected to the Apple Keyboard connected to a USB extension cable. I tried it without that but it still didn't work. Any suggestions would be great. If none of them work, I will contact AppleCare as I am still under warranty.

 

[bozz2006]

does your keyboard work? have you tried plugging the mouse into a different USB port on your keyboard? or straight into your imac? have you tried using the setup as it is but plugging into a different USB port on your imac? these trouble shooting steps may help you locate the problem.

still a good idea to call applecare, but their first questions will probably be similar to my suggestions, it'll save you the hold time of at least one call.