Mighty Mouse no-scroll ball

[briantology]

I have this problem with the MM scroll ball before, so I would clean it (flip it over and rub the ball with a paper towel or something) and it would scroll down again. Now it just won't scroll down at all. I've tried cleaning it, but it gives no response to scrolling down. I can go up, left, and right, but not down. Any suggestions on how to fix this?

 

[lamina]

If it's under a year old, bring it to a local Apple service center.

I did the same thing as you, and got really sick of cleaning that thing.

 

[briantology]

If it's under a year old, bring it to a local Apple service center.

I did the same thing as you, and got really sick of cleaning that thing.

I'm not near any Apple stores...

 

[davidjearly]

I'm not near any Apple stores...

If it's within 1 year, call Apple. They will likely send you a replacement and a box to send yours back in. I've done this with two MM recently.

David