Migrate phone number advice.

Discussion in 'Community Discussion' started by elf69, Aug 19, 2016.

  1. elf69 macrumors 68000

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #1
    I have an EE contract here in UK.
    I also have a Three contract.

    In last 2 or so months had issues with EE.

    Either unable to send texts sometimes and at other times when I do the other end gets the text 2,4 or even 6 times!

    EE say I only sent one and only one on there logs.
    Also getting lots of signal drop outs.
    I mean go from 3 bars to no signal and back again and phone not even moved from same spot on table!

    So I asked about taking my number to three.
    EE said I cant without payoff the remainder of contract.
    Only had it since march this year so thats a no go as cost too much.

    As long as I keep paying bill (although we are arguing with EE to close contract due to poor service) I dont see why cant take number.

    Does anyone here have any experience in this?
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    Unless I misunderstood your post.

    You cannot agree to pay the monthly costs and then have them allow to move the number to another carrier, they lose all leverage in ensuring you keep your word. Either pay it off in a lump sum, cancel the contract (and lose your number) and/or pay a termination fee as well, or just live with the carrier.

    Your options are very limited, as you signed a contract
     
  3. elf69 thread starter macrumors 68000

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #3
    Yeah that's what thought :(

    It is my work number so cant abandon it.

    but the network is unreliable.
    Some customers cannot get hold of me due to the signal drop outs.

    Im missing some calls and text from customers.
    Even EE engineers tried call me get not call but then get a text say they tried to call 5 mins ago.

    EE/orange has always been my phone company.
    Thing is it also happening to my fiancee.

    We both upgraded at same time.
    We both have the same issue, although worse on my number than hers.
     

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