Allright, I love my Mother In Law, but she can't keep her passwords straight and I am not sure how to resolve her current issue. Way back, when she got her first iPad, she created an Apple ID using her comcast.net email address. With that ID, she purchased some apps and music. A couple years ago, we got her an iPhone as well and a Mac Mini. To keep everything in the Apple ecosystem, we created an icloud.com email address (and a second Apple ID for her) so she could use that as her primary email (and everything else). The devices were set up still so the App Store was linked the Comcast Apple ID and the email/contacts/calendar linked to the iCloud Apple ID. A few months back, they moved from Chicago to Arizona. Setup still seemed ok. EXCEPT she somehow can't remember her Comcast Apple ID password. I think she changed it along the way and I have no record for it (I had a post it with all of her IDs/PWs just in case). Problem is, when we try to reset the password, it won't take her birthdate for some reason and can't send an email since they no longer have Comcast as their internet provider in AZ. I did set her App Store up to reflect the newer iCloud Apple ID, figuring now that can be the only one she needs. However, the App Store updates keep asking for the password for the initial Comcast Apple ID. How can I get around this? Is there any other way to get the password set for that Comcast ID? Or transfer the purchases? All I have seen is to delete, say, Facebook from her iPhone, re-download it against the iCloud ID, and then have her log back into Facebook. Thanks in advance for your help!