So I received the screen protector a couple days ago. The install went smoothly and I did not have any issues. Though the glass does not cover the entire screen. That did not bother me as much as the screen already has two cracks on the edges. I only put the phone in my front pocket with nothing else in the pocket. I have never dropped it. I came home today after walking at an art show to the cracks on the edge of the screen. I have emailed Mime and will wait to hear back on what they say. I did and do like the screen, but am worried its not as heavy duty as it should be. One is at the bottom left of phone and the other is on the top right of the half circle cut out.