Mini-Says Ethernet Cable unplugged but it is

Discussion in 'Mac Basics and Help' started by steve333, Feb 29, 2016.

  1. steve333 macrumors 6502a

    Dec 12, 2008
    Hey all,
    All of a sudden my Mini won't connect to the internet. I checked network settings and it said cable unplugged or not responding at the other end.
    I re-set the modem, unplugged and plugged the cables back in, even bought new cables and it still doesn't work.
    Time Warner checked on their end and said the modem is receiving the signal, went through the re-set process again and still nothing.
    I checked system information and when I click on ethernet card it says:
    "this computer does not appear to have any PCI ethernet card installed."
    Are they referring to the card than came built in to the computer or were they looking for a different card?
    Does this mean my ethernet card is shot?

    Thanks for any help. Time Warner is coming tonight but if it's not the modem it will be a waste of time.
  2. steve333 thread starter macrumors 6502a

    Dec 12, 2008
    Wow, thanks. How can Apple screw us like this?
    Lots of info there but not sure which is the definitive fix. Seems like deleting the network interface plist may be the way to go without wi-fi.
    Just wish they would post where to find it :)
  3. chrfr macrumors 604

    Jul 11, 2009
    Apple's fix in their linked document is the definitive one.
  4. steve333 thread starter macrumors 6502a

    Dec 12, 2008
    Real pain in the ass without wi-fi.
    I bought a new cable, called Time Warner, tried everything. Luckily I have this computer at work to do research. Thank you to everyone's input.
    I'm still going to let Time Warner hook me up to a wi-fi network as a back up but I'm sensitive to wi-fi and really don't want a cable modem that has an antennae unless it can be shut off completely when wi-fi is not needed and I don't think that's possible.
    Maybe I can just have them install the wireless modem to do the update and then have him put the regular modem back.

    Apple should be horse whipped for this. How the hell do you disable your own freaking drivers!
  5. steve333 thread starter macrumors 6502a

    Dec 12, 2008
    The fix worked like a charm and it was pretty easy.
    I can't thank you guys enough

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