I got a 2nd gen shuffle that has misbehaved since i got it (Around nov 15.), occasionally not staying connected, only charging, and lately it started convincing iTunes to not start at all. I'm thinking about getting it repaired, but i think i saw something about things bought from sometime in february to sometime in december had an extended return period to the end of this month. I called apple support about the ipod, not mentioning the extended return policy, and the lady said i had to send it in for repair. The aluminium on the front got some weird stains/spots from being in my pocket for a while. Should i return it, convince them to just exchange it and save me and them some time and money or just send it to be repaired? I'm considering the second choice but i don't know what they'll say about the spots.