Missing contacts after upgrade to OS4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by cougar8000, Jun 23, 2010.

  1. cougar8000 macrumors newbie

    Joined:
    Jun 23, 2010
    #1
    Phone 3Gs

    All of my contacts went missing after upgrade to OS4. I have tried restoring it from a month old backup, a few days old backup and still nothing.

    Any help is greatly appreciated.

    Apple supports does not seem to know how to help me. :eek:

    I have always relied on the back up images. And it appears that I should not have.
     
  2. SunnyP macrumors newbie

    Joined:
    Mar 11, 2010
    Location:
    New Jersey
    #2
    I had the same problem. This seems to be an iOS4 issue. Here's how I fixed mine: I restored the backup on an iPhone running 3.1.3 and all my contacts reappeared. I then synced the contacts through windows contacts on the phone running iOS4 and everything transferred smoothly. I know not everyone has access to an iPhone running 3.1.3 but I hope this solution helps you and I wish you the best of luck on recovering your contacts.
     
  3. cougar8000 thread starter macrumors newbie

    Joined:
    Jun 23, 2010
    #3
    Thanks Sunny,

    I just need find someone smart, who hasn't upgraded yet, to do this.
     
  4. cougar8000 thread starter macrumors newbie

    Joined:
    Jun 23, 2010
    #4
    I was able to find one running 3.1.3 and restored my back up to it. Then I have extracted my contact and loaded them on my phone that is now on 4.0.

    What a hassle. I can't understand why Apple would not allow you to restore back down.
     

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