Missing hard drive

Discussion in 'Mac mini' started by LeeThePeople, Apr 4, 2014.

  1. LeeThePeople macrumors newbie

    Joined:
    Nov 18, 2011
    Location:
    Manchester
    #1
    My new Mac mini arrived this morning, during the install it started looking for a wireless network and hung, I left it for 2 hours before having to pull the plug on it! When I booted up again I got the file icon with flashing question Marc, I booted to the recovery page and only got the option of my external hard drive, now mavericks is installed on an external drive, it boots and runs ok but my internal 500gb HD is missing.

    Any ideas what's going on?
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    What happens if you boot into the recovery partition (cmd-r)?

    Do you see the drive?
     
  3. LeeThePeople thread starter macrumors newbie

    Joined:
    Nov 18, 2011
    Location:
    Manchester
    #3
    I can see it in there now, I couldn't earlier. Shall I install fresh from there?
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    Sounds like you have a bad drive there.

    When you say "during the install" in that first line, what exactly were you doing?
     
  5. LeeThePeople thread starter macrumors newbie

    Joined:
    Nov 18, 2011
    Location:
    Manchester
    #5
    It was doing its first run, do they call it initial set up?
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    Ah... gotcha "system setup." Just wanted to make sure you were not trying to install perhaps an incompatible OS version.

    Yeah, that for sure sounds like a bad drive and I would exchange it. No way is that normal and a reinstall, although it might work now... will not fix the underlying problem of a failed (failing) drive.
     
  7. LeeThePeople thread starter macrumors newbie

    Joined:
    Nov 18, 2011
    Location:
    Manchester
    #7
    I called Apple today, they're sending me a new one in the morning and arranging to collect this one the day after.
     

Share This Page