Missing ICloud backups

Discussion in 'iPhone' started by salem, Nov 27, 2014.

  1. salem macrumors newbie

    Joined:
    May 17, 2012
    #1
    Cracked the screen of my 6 and sent it off for repair, they were unable to fix it so sent me a cheque for a new one. got the new device today and have first off set up as new phone.

    i am now trying to restore from my ICloud backup made just before i sent the old phone off but no backups are showing.

    I'm at a loss as to whats going on, little help please anyone?
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Have you updated the device past what your previous device was running?
     

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