Missing iLife on MBA

Discussion in 'MacBook Air' started by gradgrind, Apr 7, 2012.

  1. gradgrind macrumors newbie

    Joined:
    Apr 5, 2012
    #1
    Hello forum, I am flushed with success at having last issue solved by wiser heads than mine er so here another challenge. I have a MBA that was a return to an apple concession in the USA. Now back in UK I realise it is missing iPhoto iMovie etc, if I go to app store simply has accept button, then tells me this has already been assigned to another apple id and will need to be purchased but no option to buy. I have done a complete OS X reinstall but still missing Vital apps. Any ideas how to get them?

    Cheers
     
  2. LaWally macrumors 6502a

    Joined:
    Feb 24, 2012
    #2
    Did you or can you [re]-register the MBA under your own Apple ID? Do you have AppleCare?
     
  3. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #3
    Customer service is worldwide, so I'd suggest giving them a call and explaining the situation. Perhaps they just need to reset your Apple ID to accept the download.
     
  4. za9ra22 macrumors 6502

    Joined:
    Sep 25, 2003
    #4
    Call Customer Service. They probably can't reset the ID, but they can give you a code to redeem the iLife software for free under your ID.
     
  5. ET iPhone Home macrumors 68040

    ET iPhone Home

    Joined:
    Oct 5, 2011
    Location:
    Orange County, California USA
    #5
    When you go to APP STORE > PURCHASES, it should list additional downloads that came with your MBA. You should be able to click on INSTALL for each app. What does it say?
     

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