Missing mail folders in El Capitan

Discussion in 'OS X El Capitan (10.11)' started by mrwag, Oct 24, 2015.

  1. mrwag macrumors newbie

    Joined:
    Nov 4, 2014
    #1
    After upgrading to El Capitan my mail folders went missing. They came back briefly after the recent .1 upgrade, but have since disappeared again. Anyone else see this? Note - I'm using iCloud email.
     
  2. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #2
    If you log into your iCloud account in your browser, do you see the missing folders? Check they still contain messages? If yes, I would uncheck iCloud Mail in System Preferences > Internet Accounts.

    You might need to also delete the folder in V3 that contains your data. Deleting the account does not delete the messages.

    User's Library/Mail/V3
     
  3. mrwag thread starter macrumors newbie

    Joined:
    Nov 4, 2014
    #3
    Thanks for the reply. Yes, my folders are there when accessing iCloud via the web. I tried adding and re-adding the Mail in Internet Accounts, no luck. I can't find the Mail/V3 folder, however.
     
  4. mrwag thread starter macrumors newbie

    Joined:
    Nov 4, 2014
    #4
    Ok, I get the ID10T award for the day. I opened up an online chat with Apple and started a screen sharing session. Apparently there's a hidden 'Show/Hide' link right after the 'iCloud' heading on the left pane of the mail app which toggles your folders on/off. Oh well, glad it was nothing major!
     

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