Missing Messages in Mail

Discussion in 'Mac Basics and Help' started by spellflower, Jan 11, 2017.

  1. spellflower macrumors regular

    Jun 7, 2005
    I got a new MacBook Pro last week. Today I had one of those situations where a co-worker claimed not to have received an email I knew I sent a few weeks back. I opened Mail (10.1) and went to look for it just to make sure that I wasn't mistaken. Oddly, it wasn't there, so signed in to gmail on a browser and found it. It's there in the Mail app on my phone and my old Mac too.

    Why didn't Mail on my new computer download this message? Most of the other messages seem to be there.

    Is there anything I should do to keep this from happening again?
  2. LoveToMacRumors macrumors 68020


    Feb 15, 2015
    Set up the email account again. Remove it and set it up as new.
  3. BrianBaughn macrumors 603


    Feb 13, 2011
    Baltimore, Maryland
    In Mail, is your View>Organize by Conversation checked for the "Sent" folder? This can hide things.

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