I've just updated to Sierra & have a problem with Mail. Previously there was an 'Thumbs Down' 'Mark as Junk' button on the toolbar to mark as junk & if you highlight a mail marked as Junk then there was a 'Thumbs Up' 'Mark as Not Junk' button. The Thumbs Up button now no longer appears but there is a 'Not Junk' button in the viewing pane. Is there some way of getting back the 'Thumbs Up' button as this was useful to select & mark multiple messages as 'Not Junk'. There is no option in Customise Toolbar'.
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Missing Not Junk button in Sierra Mail
- Thread starter nigelbb
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You can customize the mail toolbar. This is for Yosemite but it should still work:
https://support.apple.com/kb/PH19177?viewlocale=en_US&locale=de_DE
https://support.apple.com/kb/PH19177?viewlocale=en_US&locale=de_DE
I already said that there is no option in Customize Toolbar to add the Thumbs Up/Down buttons back. Where have they gone?
it's been gone for some time, sadly. i used to 'mark as junk' and that email would be GONE; now we can only 'move to junk'. not sure what the point is, but.... so it goes...
Oh, ok. Well, I can't really remember exactly, I've made a clean install of Sierra, was on El Cap before and so I was messing with the toolbar myself a bit ago. I think they've changed something about the toolbar, got rid of a couple of icons etc.
It's the "thumbs Up" "not junk" that is missing. It was still there in El Capitan before I upgraded to Sierra & I just confirmed this by booting off the backup disk & it is still there.
same idea; we could 'mark as junk' or 'not junk' before sierra, now we can only 'move to junk' (which of course marks it), or 'move to inbox' from the junk folder (which unmarks it). progress=not always progress.
The usefulness of the "Thumbs Up - Not Junk" button is that when Mail has marked messages as junk that are not you can select all wrongly categorised messages & with one click set them all as "Not Junk". Now in Sierra you have to tediously go through them one by one.
I have called Apple several times and left feedback as my client's emails are now being marked junk even though I have been corresponding with them for years and there is no way to mark it not junk - did they hire Windows people. I have been mac-only since 1999 and this may be the year I walk away. It goes from bad to worse and no one over there seems to fix it!
Please inundate them:
http://www.apple.com/feedback/
Please inundate them:
http://www.apple.com/feedback/
i miss the option too, but hardly a life-or-death issue (i mean, not worth abandoning the OS for). "send to junk", and have the email in that folder automatically deleted (for me, "every week"). simple.
when a client calls and says that I haven't answered an email so they may go elsewhere and I already have to sift through at least 400 a day ... it is a big deal.
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Plus, since upgrading I have 21 different issues with them on file, none of which have been handled by even a kind note saying they acknowledge there are bugs.
check some other forums, this isn't the only thing that now makes my work day much harder and less intuitive (which attracted me to Apple in the first place) Maybe you don't make your living on your mac, so it is no big deal to you
[doublepost=1480934536][/doublepost]
Plus, since upgrading I have 21 different issues with them on file, none of which have been handled by even a kind note saying they acknowledge there are bugs.
check some other forums, this isn't the only thing that now makes my work day much harder and less intuitive (which attracted me to Apple in the first place) Maybe you don't make your living on your mac, so it is no big deal to you
i earn my living on my macs. and am saying that the junk mail issue isn't terrible.
but what other problems are you having? i am having a pretty-great experience on my mac currently (on the latest beta)...
Lois, I feel your pain.
And so it it written.
LOL Ignorace is arrogance. I stumbled on this old thread because of having problems with Mail and Apple's constant changing of details being a pain.
I earn my living on Macs and am saying the junk mail issue IS terrible. At least for two of us. My incoming emails only average around 275-300 daily. DAILY, ICYMT. I have rules upon rules to triage and it's still a pain.
Eliminating junk mail is far more tedious than in needs to be, and has been. With each new version, somebody at Apple makes a new tweak for the sake of making one, maybe because they didn't get to do so last time.
The Thumbs Down, very intuitive, has been replaced by some kind of bucket. Does the same thing, took a while to find it and figure it out. That shouldn't be necessary.
I can Cmd-Click on email I consider Junk (and that I've told the OS is junk but it's failed) and send a raft of them to the Junk folder by clicking the bucket. Good. (Except for the 'known' Junk Apple let slip through.)
Mail in my Inbox marked Junk, can't be marked Not Junk without opening it first. Bad.
The OS often marks Junk mail correctly, but fails to move it to the Junk folder. Bad
If I go to the Junk folder and see something that Apple has erroneously marked as Junk, I can't click on it and send it back as not Junk. This should be (as I've told Apple) at the very least a contextual menu option. Instead I have to open it and click Move to Inbox. Bad.
Instead of calling it the less intuitive Move to In Box, Apple should have called it Not Junk. Clicking either would sent it back to Inbox without a user have to assume that Move to Inbox will also mark it as not Junk. Bad.
After screening the Junk mail folder for errors, after opening the known not-Junk Mail, after marking it Not Junk, the Mail should automatically go to the Inbox and not have to be manually sorted. Bad.
You say it's not terrible? Bull. Speak for yourself. I can fully understand Apple's capricious handling of Mail features alone being enough to drive a business person to another platform, let alone some of the many quirky and incomprehensible decisions they've made over the last several iterations of OSs.
You're happy. I don't care. But don't condescend to tell someone else that your experience is theirs, or trumps theirs. It didn't help Lois, doesn't help me, and makes you look like a schmuck.
I'll look for answers elsewhere and try some new email clients as well.
And so it it written.
LOL Ignorace is arrogance. I stumbled on this old thread because of having problems with Mail and Apple's constant changing of details being a pain.
I earn my living on Macs and am saying the junk mail issue IS terrible. At least for two of us. My incoming emails only average around 275-300 daily. DAILY, ICYMT. I have rules upon rules to triage and it's still a pain.
Eliminating junk mail is far more tedious than in needs to be, and has been. With each new version, somebody at Apple makes a new tweak for the sake of making one, maybe because they didn't get to do so last time.
The Thumbs Down, very intuitive, has been replaced by some kind of bucket. Does the same thing, took a while to find it and figure it out. That shouldn't be necessary.
I can Cmd-Click on email I consider Junk (and that I've told the OS is junk but it's failed) and send a raft of them to the Junk folder by clicking the bucket. Good. (Except for the 'known' Junk Apple let slip through.)
Mail in my Inbox marked Junk, can't be marked Not Junk without opening it first. Bad.
The OS often marks Junk mail correctly, but fails to move it to the Junk folder. Bad
If I go to the Junk folder and see something that Apple has erroneously marked as Junk, I can't click on it and send it back as not Junk. This should be (as I've told Apple) at the very least a contextual menu option. Instead I have to open it and click Move to Inbox. Bad.
Instead of calling it the less intuitive Move to In Box, Apple should have called it Not Junk. Clicking either would sent it back to Inbox without a user have to assume that Move to Inbox will also mark it as not Junk. Bad.
After screening the Junk mail folder for errors, after opening the known not-Junk Mail, after marking it Not Junk, the Mail should automatically go to the Inbox and not have to be manually sorted. Bad.
You say it's not terrible? Bull. Speak for yourself. I can fully understand Apple's capricious handling of Mail features alone being enough to drive a business person to another platform, let alone some of the many quirky and incomprehensible decisions they've made over the last several iterations of OSs.
You're happy. I don't care. But don't condescend to tell someone else that your experience is theirs, or trumps theirs. It didn't help Lois, doesn't help me, and makes you look like a schmuck.
I'll look for answers elsewhere and try some new email clients as well.
not being condescending, was just offering context. you'd have to read the whole thread to perhaps understand that. and i AM speaking for myself, based on my experiences, and my clients.
anyway, i'm happy, and you don't care. coincidentally, you're unhappy, and i don't care. kinda evens out. but i am sorry everything isn't as you'd like it to be (hey, i feel that way too about a lot of things).
Anybody else missing "Not Junk, But Do Not Automatically Move My Mail, Dear Tim!"-button?
I'd like to choose where to move my "gmx & apple thinks this is junk, bur it relly isn't"-mails.
Not to let them scatter around inbox.
I fail to see the user case where this new automatics really helps?
You could just drag or move them to inbox, like before.
If you do that once a day or week, you loose like 3 seconds...
I'd like to choose where to move my "gmx & apple thinks this is junk, bur it relly isn't"-mails.
Not to let them scatter around inbox.
I fail to see the user case where this new automatics really helps?
You could just drag or move them to inbox, like before.
If you do that once a day or week, you loose like 3 seconds...
[doublepost=1541168680][/doublepost]I halve the same problem. I sometimes access my email via a browser which is incredibly slow and the not junk button only works once.
[doublepost=1541168823][/doublepost]I have the same problem. I nw access my email via safari browser. Its incredibly slow and the not junk option only works once