I just became a Mac user in December, but I know that there are some similarities between Macs and Windows, such as certain print options. My Mac is a Macbook (13.3"), OS X 10.5.1., and my printer is an HP C4280. I have downloaded all the recent drivers (re-downloaded them last night from HP.com), even tried uninstalling and re-installing the printer. And YES I did hit the blue toggle button next to the printer name in the print window. I've tried this with iWork, Office 2008 Word/Powerpoint/Excel, Preview, and Adobe Reader. My problem is that I need the "copies and pages" option to show in word processing and pdf programs--in Preview, if it has the option--so that I can choose which pages I wish to have printed (e.g. I want pages 1, 3, 6, 9, 15 printed, so I type them in a box...like in Office 2003 in Windows). However, I do not see this option. An example of what needs to be seen is here: This person has Leopard and an HP C4200. I do not see "copies and pages" or "microsoft word". Image was taken from: http://discussions.apple.com/thread.jspa?messageID=6441510� That "copies and pages" is missing from my MS Word print window. Not only that, I see the SAME print window for Powerpoint, so I DO NOT have the option to print slides as grayscale/B&W/handouts/outline/notes/etc. When I open iWork and try to print. It's the same print options that I see above. As is with Excel. The ONLY app that I see "copies and pages" is Adobe Reader. BUUUUT I can't print. I get this error message: Lastly, when I try to print certain pages by selecting the option of Pages: From: ___ To: ____ (under the "Copies" option line) in MS Word, it prints the WHOLE document anyways. I haven't tried this with Powerpoint or Excel yet, but I can only assume the same will happen considering the common trend of print windows, as can be seem above... So...does anyone know what's going on? I called AppleCare and the woman ended up telling me it was a "Microsoft issue" and that they must have some "setting problems." Well, if I'm seeing this issue in iWork, obviously it's not just a "Microsoft issue". Thanks for any advice in advance!